Inside Sales Representative, Central Region
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Responsibilities
- Identifies, builds, and maintains customer and stakeholder relationships.
- Forecasts, meets, and exceeds assigned sales quota through direct sales of Owens & Minor products.
- Grows and manages assigned accounts/territory efficiently and effectively. Manages the relationship with each account in an effort to ensure customer satisfaction through ongoing identification of customer needs and expectations.
- Pursues business opportunities to ensure retention of existing revenue, while widening product usage and increasing customer penetration for the company's products.
- Conducts sales presentations and product demonstrations via the phone and webinar tools.
- Provides quotes and supports all aspects of the bidding process. Maintains and corrects pricing for accuracy.
- Closes sales in accordance with sales policies and procedures.
- May partner with internal teams (such as the Client Engagement Center) to resolve customer service questions (e.g. AR research, large usage changes, etc.) or significant disruption issues requiring sales involvement.
- Provides accurate pipeline management and reporting and execute tactical sales plans.
- Thoroughly learns and maintains current knowledge of Owens & Minor products, services, and competitors' landscape.
- Communicates shipping schedules with Distribution Center
- Logs sales activities into the Customer Relationship
- Performs additional duties as directed.
- EDUCATION & EXPERIENCE
- 2 or more years of sales experience in Inside Sales, Business to Business Sales, Account Management, Healthcare Supply Chain, Healthcare Products, or a related industry
- Or any combination of relevant education and experience to meet the above requirements
- KNOWLEDGE, SKILLS, & ABILITIES
- General knowledge of the supply chain/distribution industry
- General understanding of hospitals and how large hospital systems operate
- General knowledge of salesmanship, with ability to learn consultative selling techniques
- Strong Microsoft Office skills (Word, Excel, PowerPoint, and Microsoft Outlook)
- Ability to learn CRM software and Account Management software systems (Salesforce) and utilize system to generate 90 interaction points per day to include telephone, email, virtual tools, chat, etc.
- General knowledge of competitive products, pr
Benefits
Additional Information
Owens & Minor is a global healthcare solutions company providing essential products, services and technology solutions that support care delivery in leading hospitals, health systems and research centers around the world. For over 140 years, Owens & Minor has delivered comfort and confidence behind the scenes, so healthcare stays at the forefront, helping to make each day better for the hospitals, healthcare partners, and communities we serve. Powered by more than 14,000 teammates worldwide, Owens & Minor exists because every day, everywhere, Life Takes Care™. Global Reach with a Local Touch 140+ years serving healthcare Over 14,000 teammates worldwide Serving healthcare partners in 80 countries Manufacturing facilities in the U.S., Honduras, Mexico, Thailand and Ireland 40+ distribution centers Portfolio of 300 propriety and branded product offerings 1,000 branded medical product suppliers 4,000 healthcare partners served
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