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Supervisor, Security

External
loewshotels logoLoewshotels · Arlington - Live! By Loews, TX
Full-timeOn-siteToday
Compliance
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Benefits

Competitive health & wellness benefits, 401(k) & company matchPaid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet BereavementTraining & Development opportunities, career growthTuition ReimbursementPet InsuranceTeam Member Hotel Rates, other discounts, perks and moreJob SpecificSupervises activities of all Security Office, Employee Entrance and Patrol Officer operations as outlined in the Standards of Performance Manual for Security OfficersPerforms Security Department training related activitiesThoroughly understands all Hotel Emergency Response Procedures and assists in the coordination of all emergency response activitiesOversees access control activities at all facility employee entrances, ensures that only authorized individuals enterEnsures maintenance of visitor sign-in/out logs and issuance of temporary passes to visitors/vendorsOversees inspection of all packages entering and exiting through facility employee entrances, denies access to or removal of unauthorized materialsOversees verification that all materials leaving facilities are accompanies by a completed, signed package removal pass, confiscates and turns over to management, all materials not properly authorizedMaintains signature lists of Management personnel authorized to sign package removal passesSupervises/Patrols front of house, back of house and exterior hotel areas, reporting any safety or security hazards, unacceptable behavior, or suspicious persons to Security Supervisor for direction and resolutionPrepares necessary maintenance requests for safety related maintenance requirementsSupervises/Monitors CCTV cameras, radio communications, and Fire Control ComputersDocuments all security related issues and assistance provided in appropriate Security reportsOversees lost and found activities in accordance with hotel policiesEnforces hotel rules/regulations in accordance with Employee Manual and hotel policyMonitors and ensures compliance to hotel key control policies by all employeesInteracts with guests in a courteous and professional mannerResponds to all guest and employee incidents, gathers information, secures area if necessary to preserve evidenceInvestigates breeches in security and guest and employee accidentsQuestions witness' to incidents, examines incident scenes, gathers evidence/ data to assist in determination of cause and identification of areas where corrective actions are indicatedPerforms lock interrogation operations whenever necessary as part of departmental incident investigationAssists in periodic locker/wardrobe bag inspectionsAssists Director in performance of periodic safety and security inspectionsWorks closely with LHUSE Risk Manager to identify areas of potential loss/liabilityAssists Director and Risk Manager in development of loss prevention procedures/policiesCompletes all daily reports in accordance with the Safety Security ManualMay operate departmental vehicles to include electric personnel transport vehicles, pick up trucks, bicyclesMay assist in the distribution of employee paychecksMay assist in obtaining materials from Storeroom areas during non-operating hoursEnsures that all after hour storeroom entries are documented, and that the reason for entry is indicated and that proper requisitions are obtained for all items removedAssists other hotel employees in applying Bloodborne Pathogen Exposure Control policiesAnswers department phone lines in prompt and courteous manner in accordance with all Loews Hotels standardsOther duties as assignedGeneralPromotes and applies teamwork skills at all timesNotifies appropriate individual promptly and fully of problems and/or unusual matters of significanceIs polite, friendly, and helpful to guests, management and fellow employeHealth insurance401(k)Paid time off

Additional Information

Live! By Loews-Arlington, TX treats guests to an unprecedented upscale experience that blends sports and entertainment with first-class hospitality and superior amenities. Ideally positioned between the new Texas Rangers' ballpark and Dallas Cowboys' Stadium, the 302-room hotel boasts an infinity-edge pool, a rooftop terrace and floor-to-ceiling windows that offer sweeping views of the Arlington Entertainment District. Who We Are : Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here ; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.


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Supervisor, Security at Loewshotels