Director of Product

Responsibilities

• Strategic Product Vision : Transform high-level company goals into a cohesive product strategy based on business value, customer needs, and data-driven insights.
• Partner with the Head of Product and Head of Design to drive the transition from siloed products to a cohesive experience for our clinic customers and pet owners.
• Implement advanced frameworks to balance long-term innovation bets with core platform stability, ensuring resources are always allocated to the highest-impact initiatives.
• Establish and track key performance indicators (KPIs) to measure product success and inform decisions.
• Department Leadership : Lead, mentor, and develop the Product Management team. You will be responsible for the professional development of our PMs, ensuring alignment across all teams.
• Own end-to-end product lifecycle from ideation through launch and continuous optimization: Advocate for the Customer experience.
• Workflow Automation: Lead the development of intelligent, automated experiences that make the lives of our vet customers easier and delight them along the way, allowing staff to focus on patient care.
• E-commerce & Conversion: Oversee our pet-owner-facing commerce engines, optimizing frictionless checkout journeys and recurring revenue programs.
• Platform Integration: Ensure Vetsource remains a deeply embedded partner within the veterinary software ecosystem through robust API strategies and third-party integrations.
• Value Transparency: Drive the creation of tools that provide practices with clear visibility into their performance, revenue recapture, operational efficiency and the value of the Vetsource services.
• Identify risks and remove blockers to ensure timely delivery of product initiatives.
• Stakeholder Management and Engagement: Partner with customers, partners, engineering, design, marketing, sales, operations and others to deliver high-impact products.
• WHAT YOU BRING
• 7+ Years of Product Management Experience: A proven track record of leading product organizations in B2B2C or B2B SaaS, Vet Health, Health-tech, or Marketplace environments. 5+ years of strong animal health or health-tech experience is highly preferred, but top-tier product craft is non-negotiable.
• Experience Leading Product Managers: At least 3 years of experience managing other Product Managers. You sh

Benefits

Additional Information

Pets deserve the best care. At Vetsource, we build the foundation for success, enabling those in the pet healthcare profession and industry to thrive. Our data-powered platform simplifies processes and streamlines systems, helping those we serve create tighter bonds with their customers. From prescription management and pet owner engagement to veterinary business performance data and insights, Vetsource provides comprehensive solutions that give our customers more time and flexibility, and help them foster strong relationships and positive experiences. In a rapidly evolving world, we're constantly seeking new ways to help our customers chart a course for a better, brighter future for pets and those who care for them. If you love pets, want to have an impact and join a fantastic organization, Vetsource could be the place for you. At Vetsource, our teams, much like our customers, are represented through diverse perspectives, life experiences, unique strengths (and love for animals). We are an equal opportunity employer committed to fostering an inclusive and diverse workplace. We are a team of real people looking for great people to join us, which is why applications are carefully and thoughtfully reviewed by our team. We know that when considering a new opportunity, it's common to weigh your qualifications against the listed job criteria. That said, even if you don't meet 100% of the job requirements but feel you would be a good fit for the role, we still encourage you to apply! Heads up! We are moving to a new careers URL on June 6, 2026. No action is needed on your part-just keep using vetsource.com/careers to find our latest job postings and updates on your application. Your application will remain active after this change occurs. WHO WE ARE LOOKING FOR Director of Product As the Director of Product, you will be responsible for leading our product management organization, defining a unified strategic product vision, and ensuring our technology delivers measurable value to both veterinary practices and pet owners. You will mentor a high-performing team while navigating the complexities of a B2B2C marketplace. You will hold primary responsibility for our veterinary customer and pet owner facing product portfolio. Your goal is to move the organization toward a highly personalized veterinary medicine experience that reduces administrative friction for clinics and enhances the care journey for pet owners. You will manage a team of Product Managers, fostering a culture of technical excellence, innovation, strategic rigor, data-driven decision-making and outcome orientation. This is a full-time, remote position.

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