IT Asset Management Analyst (ITAM)

About the role

We want to welcome a pro-active, detail-oriented and technical minded ITAM Analyst to join our high performing ITAM Service. In this role, you will help us gain complete visibility and control over our IT assets, ensuring compliance, optimising costs, and supporting smarter decision-making across the organisation. As an ITAM Analyst, you'll manage the lifecycle of hardware and software assets, maintain our asset management tools, analyse usage and financial data, and partner with teams across Tech Ops and Corporate Services. This is not a reporting-only analyst position; it's a hands-on technical role responsible for tooling, automation, integration, data quality, lifecycle governance, and driving operational excellence across the ITAM components. As an ITAM Analyst, you will be responsible for the management of asset lifecycles, software asset management (SAM), hardware/mobile asset management (HAM/MAM), software application management (software applications) and ITAM tooling. You will ensure IT assets are accurately tracked, compliant and cost-optimised, working with Procurement to ensure proper asset acquisition, compliance and value. You will contribute to client refreshes and provide technical support, maintenance and development for ITAM tooling, systems and associated CMDB integrations.

Requirements

• The candidate for the position of ITAM Analyst must meet the following essential criteria:
• Experience maintaining and validating asset inventories.
• Experience identifying inefficiencies and leading initiatives to streamline ITAM workflows.
• Experience handling operational issues and supporting IT incident and request management.
• Experience adhering to policies, supporting audits and addressing vulnerabilities.
• Experience delivering within multiple sub-functions of IT Asset Management; SAM, HAM, MAM.
• Strong technical capability, with an ability to understand Asset components, inventory and discovery agents.
• Desirable criteria:
• Experience building integrations, automations and workflows.
• Experience managing end-to-end asset lifecycle from acquisition to retirement.
• Familiarity of software licensing models and regulatory standards.
• Familiarity of ITAM best practices.
• ITIL foundation knowledge.
• If you are interested in joining a team that lies at the heart of what OS is about, we are looking for someone that can demonstrate skills and experience in:
• Someone proactive, curious and with a high attention to detail.
• A data ownership mindset, with strong analytical and problem-solving skills.
• Very good organisational skills and an ability to prioritise tasks and deliver to deadlines.
• A technically strong ITAM professional who can demonstrate an ability to adapt, contributing to the delivery of the multiple ITAM functions.
• Capable of driving best practice initiatives and continuous improvements.
• Excellent customer service skills and technical troubleshooting/resolution abilities.
• Location & Working Pattern
• Security & Eligibility
• OS conducts pre-employment checks for anyone made an offer of employment, including identity, right to work, employment history and criminal record checks (via Disclosure & Barring Services (DBS).
• Some of our roles may require additional security vetting. We will advise candidates during the recruitment process if additional vetting may be required for that specific role.
• This role requires the right to work in the UK at the time of application. Unfortunately, OS cannot provide visa sponsorship for this position.
• Inclusion at OS
• Research shows that people from underrepresented groups often hesitate to apply unless they meet every requirement. At Ordnance Survey, we're committed to building a diverse, inclusive and welcoming workplace.
• If this role excites you but your experience doesn't match every point, we en

Additional Information

IT Asset Management Analyst (ITAM) - Technology Operations Salary £34,730.00 - £40,518.00 (dependent on experience) Southampton Hybrid Full time Our growing Technology and Design team plays a key role in ensuring OS is at the cutting edge of geospatial capability and is looking for people to join them. Its mission is to work across the business to provide customer centric design and technology services. Join us and you'll have an opportunity to make an impact. To empower projects that deliver real-world benefits across Britain and internationally. To hear our customers say they couldn't have done it without us. And to be central to OS's vision: to be recognised as world leaders in geospatial services; creating location insight for positive impact.

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