Head of Global Communications (Bangkok-based)

About the role

Reporting directly to the CMO, you will shape and amplify Agoda's global narrative across consumer and corporate PR, crisis management, internal communications, and employer branding. You'll set the strategy, lead a high-performing team, and partner with senior leaders to shape Agoda's reputation worldwide.

Responsibilities

• Set Global Communications Strategy: Architect and execute a unified approach across PR, internal comms, and employer branding to build and protect Agoda's reputation
• Lead Storytelling & Newsroom: Oversee high-impact, multi-market storytelling powered by data and creativity, partnering with in-house and agency teams
• Executive & Crisis Counsel: Advise the CEO and the rest of the C-Suite on media relations, thought leadership, and reputation management, including crisis response.
• Drive Internal Alignment: Deliver strategic communications that engage and inspire employees, strengthening culture and alignment.
• Elevate Employer Brand: Position Agoda as a top employer in Asia and beyond through compelling, authentic communications.
• Team Leadership: Inspire, develop, and scale a diverse team of communications professionals, both local and remote.
• Stakeholder Engagement: Build strong relationships with internal leaders, media, partners, and vendors.
• Measure & Optimize Impact: Leverage analytics and emerging technologies to track, measure, and optimize communications outcomes.
• What You Bring
• Extensive Communications Leadership : 12+ years of experience in leading global communications or agency teams with high editorial standards.
• Crisis Management Expertise : Proven ability to navigate complex issues with external stakeholders.
• Humble, Trust-Building Approach: Earns trust through openness and hands-on collaboration, not title or credentials.
• Builder's Mindset: Creative, data-driven, and experimental approach to designing scalable systems and processes.
• Multi-Market Experience: Track record of delivering impactful stories across diverse markets.
• Tech & Data Fluency: Curiosity for emerging tools, including AI, to enhance storytelling and communications.
• Team Leadership : 5+ years managing high-performing, diverse teams.
• Stakeholder Management: Experience working with C-suite and senior leaders.
• Ready to shape the voice of a global brand and lead a world-class team?
• Join Agoda and make your mark on the future of travel communications.
• Please review our Hiring Process Guidelines before your interview - click here to learn how interviewing at Agoda works.
• Discover more about working at Agoda
• Agoda Careers https://careersatagoda.com
• Facebook https://www.facebook.com/agodacareers/
• LinkedIn https://www.linkedin.com/company/agoda
• YouTube https://www.youtube.com/agodalife
• Equal Opportunity Employer

Benefits

Additional Information

About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you're ready to begin your best journey and help build travel for the world, join us. Why Agoda? Agoda is a leading global travel tech company on a mission to make travel easier and more rewarding for everyone. Headquartered in Bangkok, we unite over 90 nationalities who share a passion for discovery, innovation, and impact. We move fast, experiment boldly, and let data guide our decisions. Our technology connects millions of travelers to the world's best stays and experiences every day. At Agoda, you'll find the scale of a global platform with the spirit and agility of a startup. This is a unique moment to join Agoda: you'll work in direct partnership with the CMO and executive team, shaping communications that influence travelers, partners, employees, and policymakers across 200+ markets. Our culture rewards ownership, experimentation, speed, and measurable impact. We offer relocation and visa support, competitive compensation, and strong benefits from our Bangkok HQ.

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