Knowledge Management Specialist - Sharepoint

Responsibilities

• Develop an office-wide knowledge management strategy and deploy web-based organizational tools (e.g. SharePoint, MS Planner, Jira).
• Advise content owners on content management processes and on optimal delivery of their content
• Implement data capture system and integrate data from various systems and technology platforms
• Collaboratively work with peers to increase adoption and content use.
• Develop and maintain onboarding material and provide organizational platform training and guidance on best practices.
• Provide strategic guidance to the client and facilitate improvements to the organization of records, work instructions, and other relevant material to support knowledge management / transfer needs.

Requirements

• 2+ years of relevant experience in administration, professional services, project management.
• Bachelor's degree or at least 4 years of experience in lieu of degree
• U.S. Citizenship required (required by federal government for position).
• Active TS/SCI clearance
• Additional Skills:
• Ability to easily communicate with senior government clients, lead discussions, and confidently discuss project status and propose solutions
• Demonstrated experience in working with clients to develop clear expectations, roles, and requirements for short and long-term projects
• Excellent oral and written communication/presentation skills
• Demonstrated expertise with Microsoft Office, including Word, Excel, PowerPoint, Outlook, and Project
• Proficiency with Excel (worksheets, formulas, analytics) and PowerPoint is required.
• What would be good to have:
• Experience in the federal government sector
• Experience supporting DHS programs or initiatives
• Ability to apply knowledge of cybersecurity concepts, policies, and procedures is a plus
• Customer service orientation with strong leadership, interpersonal, organizational, problem-solving, and strategic thinking skills
• Working at ICF
• ICF is a global advisory and technology services provider, but we're not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.
• We will consider for employment qualified applicants with arrest and conviction records.
• Read more about workplace discrimination righ t s or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.
• Candidate AI Usage Policy
• The pay range for this position based on full-time employment is :
• $89,649.00 - $152,404.00
• Virg

Benefits

Additional Information

ICF is a mission-driven company filled with people who care deeply about improving the lives of others and making the world a better place. Our cybersecurity experts work to protect the functions and missions that are vital to our people, government, and military through proactive planning and strong public-private partnerships. We're currently hiring a Knowledge Management Specialist to work for a federal cybersecurity client as part of our team helping to secure and protect the Nation's critical infrastructure resilience.

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