Operations Support

About the role

As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers coming back to work with us! If you are seeking to be a part of a family, this is the place for you! We are an integrated logistics company responsible for moving 20% of global trade annually. With a dedicated team of over 110,000 employees across 130 countries, we go all the way to connect and simplify global trade, and help our customers grow and thrive. Maersk Ground Freight (MGF) offers transportation services like FTL (Full Truckload), LTL (Less Than Truckload), brokerage, cross-border trucking, groupage, and sortation hubs, connecting Maersk or Customer warehouses or depots or cross-dock/consolidation/deconsolidation facilities through a robust network led by best-in-class operations and technology. This integrated network will service multi-channels like B2B, B2C, B2B2C, e-commerce, direct to store, dropship, returns, and more, leveraging asset-based, asset-light, and non-asset models. JOB SUMMARY: The operations coordinator is responsible for assisting the manager with daily planning and monitoring the overall operations of delivery and return orders. Work closely with warehouse staff and provide direction for pulling returns from warehouse locations. Essential Functions: Coordinate and process all return shipments on a daily basis Review and work daily return report and POD on dock report Organize return area as such that every shipment can be identified Prioritize shipments for loading in order to maximize trailer capacity Coordinate trailer drops and recoveries with Pilot Hub Operations Liaise with relevant corporate personnel at all levels Help with customer service issues as they arise Other duties as requested SKILLS/COMPETENCIES: Detail Oriented Excellent computer and communication skills Able to multitask in a high-paced environment Strong verbal and technical written communication Highly organized and detail-oriented Proficient in Microsoft Office Suite Able to type 35+ wpm minimum Comfortable multitasking and prioritizing tasks without guidance Excellent time management Ability to work under pressure Technology Adaptability Interpersonal Skills Friendly and approachable personality

Requirements

• 1+ years transportation routing/dispatching in logistics
• 1+ years of customer service experience
• PHYSICAL REQUIREMENTS:
• This is a clerical administrative position in a professional office setting. The employee is frequently required to sit. Occasionally stand, walk, use hands, stoop, bend and reach. Extensive use of a phone and a PC is required.
• WORK ENVIRONMENT & ADDITIONAL REQUIREMENTS:
• Company Benefits:
• Medical
• Dental
• Vision
• 401k + Company Match
• Employee Assistance Program
• Paid Time Off
• Flexible Work Schedules (when possible)
• And more!
• Pay Range:
• $22-$25 per hour
• We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com .

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