Global Institute & Operations Director

Responsibilities

• Lead the development and execution of global education strategies, ensuring alignment with Commercial Excellence priorities and enterprise objectives .
• Oversee global professional education programs, ensuring sustainability, innovation, and compliance with regulatory requirements.
• Establish and track key performance indicators (KPIs) to evaluate program effectiveness and drive continuous improvement in training outcomes.
• Direct cross ‑ functional teams and external partners to deliver high ‑ impact learning experiences and operational excellence.
• Translate organizational vision into medium ‑ to long ‑ term operational strategies (3-5 years) that enhance education capabilities and commercial performance.
• Manage global operations including planning, budgeting, performance management, and compliance for education programs.
• Drive adoption of innovative learning technologies and systems to enhance engagement and scalability of education delivery.
• Partner with senior stakeholders across regions and functions to align educational initiatives with customer, patient, and business needs.
• Champion a purpose ‑ driven culture by embedding Johnson & Johnson's Credo and Leadership Imperatives into education strategies and team practices.

Requirements

• Education:
• Bachelor's degree required (e.g., Business, Education, Life Sciences, Healthcare, or related field)
• Advanced degree (MBA, Master's, or equivalent) preferred
• Experience and Skills:
• Required:
• Significant leadership experience in global education, commercial excellence, or related functions
• Proven ability to lead complex, cross ‑ functional teams and global initiatives in a matrixed environment
• Demonstrated experience developing and implementing education or training strategies tied to business outcomes
• Strong operational leadership, including budget management, performance oversight, and compliance execution
• Experience using KPIs and analytics to monitor and improve program effectiveness
• Ability to influence senior stakeholders and translate strategy into actionable programs
• Strong communication, collaboration, and organizational leadership capabilities
• Preferred:
• Experience in MedTech, healthcare, or professional medical education environments
• Familiarity with regulatory requirements governing medical education programs
• Experience implementing digital learning platforms or innovative education technologies
• Track record of driving global process standardization and operational excellence
• Experience managing external vendors, academic partnerships, or institutes
• Knowledge of commercial enablement, sales training, or customer engagement strategies
• Other:
• Language: English required ; additional languages are a plus
• Travel: Up to ~25-40% global travel may be required
• Certifications: Professional certifications in education, training, or project/program management preferred
• For more information on how we support the whole health of our employees throughout their wellness, career and life journey, please visit www.careers.jnj.com .
• Johnson & Johnson announced plans to separate o

Benefits

Additional Information

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit. Job Function: Medical Affairs Group Job Sub Function: Professional Medical Education Job Category: People Leader All Job Posting Locations: Raritan, New Jersey, United States of America, Raynham, Massachusetts, United States of America, West Chester, Pennsylvania, United States of America Job Description: DePuy Synthes is recruiting for a(n) Global Institute & Operations Director, located in West Chester, PA or in Raynham, MA or Raritan, NJ. Job Overview The Global Institute & Operations Director plays a pivotal leadership role in shaping and advancing DePuy Synthes' global professional education strategy. This role drives excellence in medical education programs and learning systems, ensuring alignment with commercial objectives , regulatory standards, and evolving healthcare needs. The position offers the opportunity to lead transformative initiatives, enhance training effectiveness through data ‑ driven insights, and build a high ‑ performing , purpose ‑ driven global education organization.

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