KSA Head of Systems Vice President

Responsibilities

• Oversee the effective delivery and maintenance of all IT systems and infrastructure for the Riyadh Branch by ensuring daily operations are executed smoothly and documented according to internal control standards.
• Act as the local system owner for critical Saudi regulatory systems such as SARIE and Tantfeeth platforms, ensuring service availability, incident governance, vendor coordination, and full regulatory compliance at all times.
• Provide governance oversight for infrastructure services-including end-user computing, data centre operations (both local and regional), server management, network appliances, voice recorders, desktops/laptops/tablets/mobiles-and ensure accurate KPI/KRI reporting.
• Lead incident management processes by classifying incidents appropriately, coordinating resolution efforts with local teams or global resources as needed, conducting root cause analysis, and representing the branch in post-incident reviews or audits.
• Implement information security controls locally under the guidance of regional/global CISO functions; coordinate mandatory training completion; act as local coordinator during security incidents; ensure SAMA Cyber Security Framework controls are evidenced.
• Serve as Data Protection Business Process Owner (BPO) for the Systems Department by ensuring business processes comply with data protection policies; maintain process registers; coordinate DPIAs; implement technical/organisational measures to safeguard data.
• Maintain up-to-date disaster recovery plans aligned with BCM programmes; coordinate annual DR exercises with global technology teams/vendors/BCM Manager; document outcomes thoroughly to meet SAMA requirements.
• Manage relationships with local technology vendors by overseeing contracts/performance reviews/audit readiness; support procurement/licensing compliance; contribute input to regional budgeting/investment requests.
• Line manage the Riyadh Systems team by setting objectives/conducting performance reviews/identifying training needs/promoting skills development/fostering collaboration across MENA & EMEA technology teams.
• Represent MUFG at relevant external functions (conferences/seminars/consortiums); develop links with peer banks to share best practices; support audits by providing timely documentation/evidence/responses.
• What you bring:
• A minimum of 7 years' experience in Financial Services IT roles within regulated banking environments where you have demonstrated accountability for system availability/compliance.
• Must be a Saudi National
• Proven track record in leading IT teams or managing vendors-ideally with experience supporting regulatory payment systems such as SARIE or similar platforms within a financial institution.
• Relevant university degree or equivalent qualification in Information Technology; Microsoft Certified Engineer status (Active Directory/Windows Server 2008 R2 or later/Windows 7/MS Office 2010 or later) is essential.
• Hands-on expertise in operating systems (Linux/Windows/AIX), database management (Sybase), Citrix environments, browser troubleshooting skills, T24 core banking support experience preferred.
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Benefits

Additional Information

Do you want your voice heard and your actions to count? Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world. With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career. Join MUFG, where being inspired is expected and making a meaningful impact is rewarded. MUFG, a globally respected financial institution, is seeking a Head of Systems for its Riyadh Branch. This pivotal role offers you the opportunity to shape and oversee the local IT landscape in one of the world's most dynamic banking environments. As the primary local authority for all technology systems, you will ensure regulatory alignment, operational resilience, and seamless collaboration with regional and global teams. You will be at the heart of critical system ownership, including SARIE and Tantfeeth platforms, while acting as a key interface with regulators, auditors, and vendors. MUFG is renowned for its commitment to integrity, responsibility, and people-focused values-making this an exceptional environment for those who thrive on supporting others, sharing knowledge, and driving continuous improvement. With a strong emphasis on professional development, cultural inclusivity, and flexible working opportunities, this is your chance to make a lasting impact within a supportive and high-performing team.

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