Operations Control Specialist - Critical Field Services

Responsibilities

• Operations Control
• Directly manage scheduling, dispatch, and coordination of Field Engineers across the country.
• Prioritize emergencies and guarantee contractual response times are met.
• Coordinate travel, equipment, and client deadlines under pressure.
• Act as the central hub between clients, engineers, and internal departments.
• Escalate and solve client issues quickly and professionally.
• Operational Support
• Draft and issue service quotes based on field recommendations.
• Compile and finalize Field Service Reports for client delivery.
• Track parts and equipment tied to service jobs.
• Support cross-department projects and ensure deadlines are met.
• What You Bring
• 3+ years in operations scheduling, crew coordination, or dispatch (airline, airport, utilities, construction, HVAC, service, or similar).
• Proven ability to handle real-time logistics and emergencies with multiple moving parts.
• Strong judgment, prioritization, and communication skills in high-stakes environments .
• Comfort with complex calendars, service ticketing, and job costing.
• Tech fluency: Microsoft 365, Adobe, ChatGPT, Grok and service/work order systems.
• Bonus: Exposure to electrical, HVAC, UPS, or facilities service industries.
• Detail-obsessed, you don't let things slip through the cracks.
• Why Join EOLA Power
• Base salary $65,000-$75,000
• 401K with matching
• Medical, dental, and vision insurance
• Paid time off and holidays
• Short/Long-Term Disability + Life Insurance
• Professional development + growth path to Operations Leadership
• Up to $300/month non-taxed incentive for after-hours phone service (emergency only)
• Monday-Friday, 8:00 AM-5:00 PM | In-office, Miami/Doral
• What Makes This Different
• This is not trucking dispatch. This is not clerical admin. This is operations control for mission-critical clients : VA hospitals, Disney, the U.S. Military, utilities, and major data centers. You'll be in the seat that keeps Florida's critical infrastructure running.
• If you thrive in a fast-paced control environment like airlines, airports, or utilities - and you want ownership, challenge, and growth - this is where you belong.

Benefits

Additional Information

We are EOLA Power, Florida's leading provider of UPS and battery system services, supporting hospitals, government, theme parks, and mission-critical facilities. Our Operations team is the command center that keeps our field engineers aligned, and our clients powered. We're hiring a sharp, detail-driven Operations Control Specialist to elevate our scheduling, logistics, and dispatch. This role is not clerical, it's high-accountability operations control. You'll manage emergencies, juggle complex calendars, and make decisions that directly impact critical infrastructure.

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