Project Manager

About the role

As a Project Manager at Telavox, you will manage projects end-to-end, from commercial handover, through technical workshops and delivery, to Go-Live and final handover into daily operations. You will translate customer requirements into actionable plans, turn technical solutions into customer-friendly communication, and ensure timelines, risks, and dependencies remain on track. You'll work closely with your colleagues within customer service delivery as well as solution architects, engineering, and external partners to create a smooth onboarding experience that sets customers up for long-term success. This role comes with a high degree of autonomy and the opportunity to help shape how we scale licensed subscribers across Europe as the business area continues to grow. Your day-to-day work may include: Managing end-to-end delivery projects for network operator partners. Facilitating customer meetings, technical workshops, and alignment sessions Reviewing progress in Jira/Confluence and driving iterative delivery Coordinating across commercial, technical, and external stakeholder groups Preparing meeting materials and updating project documentation Identifying risks, unblocking dependencies, and maintaining customer trust Supporting training, QA, and documentation when needed Team and location You will be part of our Project Management team within the Customer Service Delivery department. Your manager is based in Oslo, while many of your key internal stakeholders are located at our Malmö HQ and across other Nordic offices. We are looking for candidates based in or near Malmö or Oslo, for a hybrid working setup with a minimum of three days per week onsite. In Malmö, you'll be joining us at our new, vibrant HQ, Gjuteriet, and in Oslo you'll find us at our office in Helsfyr - a great space with around 40 friendly colleagues. A few travels outside your home office may also be required. About you You are a hands-on project manager who thrives on solving complex challenges. You naturally build trust through strong communication and a genuine, personable approach. You enjoy translating technical concepts into clear messages, and take pride in delivering a high-quality onboarding experience that has a visible impact on the business. Key skills and experience we are looking for: Experience as a Project Manager or other comparable roles Experience from telecom, SaaS, IT, or other agile tech environments Strong communication skills in English Advanced Excel/Sheets skills and proficiency in PowerPoint/Slides Ability to facilitate workshops and explain technical concepts clearly High ownership, customer focus, and a "roll up your sleeves" mentality Structured, proactive, and solution-oriented Enjoy being the "bridge" between technical and commercial teams

Requirements

• Prince2, PMI/PMP, or similar certifications
• Jira, Confluence, and experience with iterative/agile delivery
• Understanding of API integrations
• Join us at Telavox 💚
• Today, we're a thriving company with 1.9 billion SEK in revenue and 400+ Telavoxers across nine countries. We embrace AI and automation to push the boundaries of business communication.
• We offer flexible work options and adaptable hours, giving you the freedom to balance life and career while staying connected to our vibrant Telavox culture.
• How to apply!
• We're always on the lookout for great talent, so applications are reviewed continuously. If you're ready to be part of an innovative, AI-driven telecom company, apply today with your CV and cover letter in English.
• Vacation period coming up Please note that due to the holiday season, our recruitment team will have limited availability. We will review applications and respond to inquiries after August 12th. We appreciate your patience and wish you a fantastic summer. ✨
• For any questions, feel free to reach out to HR Business Partner Victoria Schmitz at victoria.schmitz@telavox.com.
• Learn more about what we do! ⬇️

Additional Information

Join Telavox as a Project Manager 🚀📊 At Telavox, we're transforming the future of Unified Communications as a Service (UCaaS), and we're looking for a Project Manager for a senior-level role to strengthen how we onboard and deliver solutions to some of Europe's most well-known network operators. This is a high-impact role with broad ownership and visibility, where you'll collaborate across commercial, technical, and operational teams to ensure our customers experience world-class onboarding. If you thrive in fast-moving environments, enjoy shaping delivery processes, and love being the bridge between customers and technical teams, this role is for you!

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