Operations Analyst

Requirements

• Strong organizational skills required with the ability to prioritize tasks effectively
• Strong analytical skills required
• Strong communication (written, verbal, presentation) skills
• Curiosity and willingness to learn
• Strong attention to detail
• When you join our team:
• We'll empower you to learn and grow the career you want.
• We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we'll support you in shaping the future you want to see.
• About Manulife and John Hancock
• Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html .
• Manulife is an Equal Opportunity Employer
• Working Arrangement
• Hybrid

Benefits

Additional Information

Position Responsibilities: - Researches and resolves issues - Provide service to internal customers for all aspects of payment processing - Process transactions and maintain records within established standards - Contributes to the continuous improvement of business process - Other duties as assigned Job Requirements: Previous experience in insurance or financial services industries Post-secondary school or equivalent work experience Medallia knowledge or similar survey capture systems is an asset Experience with navigating Power BI Knowledge of the Net Promoter System, an asset

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at manulife? Share your experience