Health & Benefits - Call Center Agent / Customer Service Representative / Support Specialist (Remote) (General Consideration)
ExternalFull-timeRemote1mo ago30+ days old, may be filled
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About the role
Provide phone-based support and education to accountholders on FSAs, HSAs, COBRA and related products. Resolve issues, guide customers through online tools, protect sensitive data, meet quality standards, and may be cross-trained for chat/email/text. Complete mandatory training, pass an 85% product exam, and meet service goals.
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Company Intel
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