Food Services Team Lead

About the role

The Food Services Team Lead will assign specific job tasks to workers, evaluate their performance, resolve employee complaints and administer discipline when necessary. The Team Leader is responsible for the quality of work, the productivity of the group, and employee adherence to hospital and departmental policies, procedures and guidelines which includes hospital policy and procedures designed to promote patient safety and reduce health care related injuries. Promotes and maintains a safe work environment for team as well as customers. In the absence of the Cook is responsible for the preparation of all hot food for the cafeteria and hospital patients.

Responsibilities

• Partner with employees to ensure patient and cafeteria foods are accurate, attractive, and food is within proper temperature range. Assess food temperatures prior to each meal and properly document on Food Safety logs.
• Actively use the FIFO system to ensure that food items that are already in stock are used first to control food waste. Work in collaboration with the Food Service Director to control inventory and meet the department budget standards.
• Actively monitor quality of patient food preparation and cafeteria meals. Ensure that food and set-up is appealing and food is cooked and held at adequate temperatures.
• Operate the POS cash register, count register accurately, make bank deposits and follow appropriate cash handling procedures
• Organize work requirements and assist other Team Members as needed. Demonstrate the ability to respond positively to changing circumstances to maximize the opportunity or minimize the problem and act decisively and take effective action.
• Accurately maintain patient menu software including diet compliance, allergies and modifications
• Demonstrate the ability to prepare for patient tray line, start the tray line at designated time, and minimize interruption to retrieve additional items

Requirements

• Education
• High School Diploma or GED, (Required)
• Prior Food Service experience (Preferred)
• Prior experience with use of a cash register (Preferred)
• Skills and Abilities
• Basic food preparation skills
• Attention to detail
• Excellent customer service skills and ability to maintain a positive attitude in a fast-paced work environment
• Ability to read, write and comprehend recipes and production needs
• Ability to work well under pressure, prioritize tasks and meet deadlines
• Licenses and Certifications
• Food Handlers Card (FH) - VA State - ANSI-approved Food Handlers certificate program within 30 Days(Required)
• Allergen Awareness Certification - VA State - ANSI-approved Allergen Awareness certificate program within 180 Days(Required)
• Food Protection Manager - VA State - ANSI approved Food Protection Manager Certification - VA State within 180 Days(Required)
• To learn more about being a team member with Riverside Health System visit us at https://www.riversideonline.com/careers .

Benefits

Additional Information

Gloucester, Virginia

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