Operation Admin Executive (Student Success & Programme Management)

Responsibilities

• Programme Management
• Pre-Term Commencement
• Plan and conduct students' orientation.
• Manage Student Learning Management System for students and teaching staff. (include creation of account, module enrolment and de-activation of inactive students etc)
• Monitor students' term enrolment and provide advice on their pathway and ensure accurate module enrolment in the Student Management System.
• Ensure course invoices are sent to students and monitor payment.
• Assigned and informed students on tutorial groups (if required).
• Monitor student pass validity to ensure international students have a valid student pass.
• During Term
• Monitor students' attendance and meet students with low attendance.
• Liaise with University partners on students' administrative matters. (For university programmes)
• Conduct Staff-Student Liaison meeting with faculty and university partners.
• Conduct regular class visits.
• Reconcile and process royalty payment to university partners.
• Plan reassessment dates and liaise with exam department on assessments related matters.
• Post Term Commencement
• Ensure End of Course Evaluations are done for modules conducted.
• For graduated students: ensure that student pass are cancelled and status in the Student Management System is updated.
• Assist in the organizing of students' graduation ceremony.
• Student Support
• Process and provide course counseling to students' deferment, withdrawal, program transfer request, etc.
• Attend to students' enquiries (walk-in I emails/PSB mobile app) and Hive service.

Requirements

• Degree holder in any discipline with 3-4 years of experience
• Good understanding of higher education qualifications in Singapore and Internationally will be an added advantage.
• Knowledge and experience in using resource optimization tools will be advantageous.
• Must be comfortable to work on weekends when required (Off-in-lieu will be given)
• OTHER INFORMATION:
• Location: Central (Town)
• Working Days/Hours: 5 Days, 8am - 5.30pm or 10am - 7.30pm (2-3 days a week)
• Salary: Up till $4,500 (salary will commensurate according to experience & qualifications)

Additional Information

Our Client, one of Singapore's leading private education institutions, is inviting qualified candidates to fill the position as Student Success & Programme Management Executive.

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