System Engineer L2 - Linux Systems & Storage

About the role

Co-founded by industry pioneers Sharad Sanghi and Anindya Das, Neysa combines deep expertise in cloud, AI infrastructure, and cybersecurity to empower the builders of the future. Its flagship product, Neysa Velocis, is a full-stack system built for modern AI-from training and fine-tuning to inference. It streamlines compute, orchestration, security, and observability, helping organizations in high-growth markets like India adopt AI faster, safer, and more cost-efficiently. Join Neysa as a Senior System Engineer/Admin - Linux System & Storage, where you will play a critical role in ensuring the stability, security, and performance of Linux-based infrastructure and storage environments in a 24x7 operational setup. You will work closely with internal teams and clients to monitor, maintain, and troubleshoot systems, contributing to high availability and operational excellence across data center and office environments. What you'll achieve in this role: Ensure high availability and uptime of Linux systems and storage infrastructure Strengthen system reliability through proactive monitoring and incident management Deliver timely resolution of incidents, requests, and changes within SLA Enhance infrastructure efficiency through automation and optimization Build strong documentation practices including SOPs and knowledge bases Roles and Responsibilities As a Senior System Engineer/Admin - Linux System & Storage, you will: Work in 24x7 rotational shifts supporting critical infrastructure Install, configure, manage, and troubleshoot Linux systems, storage, backup, and hardware Provide L2 support to L1 teams and clients via tickets, email, and calls Handle incidents, service requests, changes, and problem management as per SLA Escalate issues as per defined escalation matrix when required Monitor infrastructure using tools and respond to alerts and events Maintain accurate records in ticketing systems for all activities Ensure adherence to operational processes and procedures Create and maintain SOPs, KEDB, documentation, and reports Collaborate with cross-functional teams for issue resolution Required Qualifications 3 to 8 years of experience in Linux System Administration & Storage Bachelor's degree in Computer Science, IT, or a related field (preferred) Strong understanding of Linux-based environments and infrastructure operations Experience working in 24x7 operational environments Primary Skills (Must Have) Operating Systems: Red Hat Enterprise Linux (RHEL), Ubuntu, Rocky Linux Tools: Ansible, Terraform Networking: DNS, DHCP, SSH, TCP/IP, Iptables, Firewalld Storage: LVM, RAID, SAN/NAS, iSCSI, Object Storage Backup: Commvault, Veeam, or similar backup technologies Web/Middleware: Apache, Nginx, HAProxy Hardware: DELL, HPE, Supermicro, Nvidia Virtualization & Containers: KVM, Proxmox, Docker, Containers, Hyperscalers Preferred Skills Monitoring tools such as Prometheus and Grafana Provisioning tools like Foreman or MAAS Basic understanding of AI model deployment and fine-tuning Exposure to infrastructure automation and observability practices Why This Role is a Unique Opportunity at Neysa At Neysa, you'll work on mission-critical infrastructure that powers AI-driven platforms. This role offers hands-on exposure to enterprise-grade systems, storage technologies, and modern infrastructure practices in a fast-growing AI ecosystem. You'll gain experience across data center and cloud environments while contributing to scalable and secure infrastructure operations. Team Culture and Inclusion Work in a dynamic, collaborative, and high-performance environment Be part of a team that values continuous learning and technical excellence Thrive in an inclusive workplace where innovation and ownership are encour

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Additional Information

Job Title: System Engineer L2 - Linux System & Storage Location: Mumbai Type: Onsite, Rotational Shift (24x7) Job Level: L2 Reporting to: Team Lead - Systems & Storage Our Purpose India is in the middle of an extraordinary AI revolution, powered by a young, tech-savvy generation and visionary leaders who see the future in code and creativity. Across industries-from healthcare to finance to education-AI adoption is accelerating at record speed. Over 90% of business leaders are now reimagining their processes through AI, while developers and students across the country are building tools that are transforming the way India works and lives. At the heart of this movement stands Neysa, India's trusted AI Acceleration Cloud Provider. Neysa exists to democratize AI. Built in India for the world, Neysa carries the credibility of a leadership team that created Netmagic (now part of NTT Data). With a fully integrated system and deep local market insight, Neysa helps organizations across sectors confidently adopt, accelerate, govern, and scale AI. The Future of AI, Built on Trust and Expertise. Hence, Neysa understands and builds the Home for Your AI.

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