Platforms Partnership Manager (Social Commerce)

Responsibilities

• Lead and manage strategic partnerships with major e-commerce and social commerce platforms (e.g., TikTok Shop, Shopee, Lazada).
• Develop and execute joint business plans and co-marketing initiatives with platform partners.
• Serve as the primary escalation point for platform-related issues, including account violations, livestream suspensions, and policy disputes.
• Proactively manage and coordinate whitelist applications (e.g., restricted product categories, livestream permissions, advertising access) to ensure business continuity.
• Monitor platform policy updates and compliance requirements; provide internal guidance to reduce violation risks.
• Work cross-functionally with Account Management, Sales, Operations, and Legal to ensure platform compliance and strategic alignment.
• Maintain strong relationships with platform KAMs and key stakeholders to strengthen negotiation leverage and response time.
• Track platform-level KPIs and identify growth opportunities across markets.

Requirements

• Minimum 3-5 years of experience in platform partnerships, e-commerce, live commerce, or digital marketing.
• Strong understanding of social commerce ecosystems, particularly TikTok Shop, Shopee, Lazada, or similar platforms.
• Proven experience managing cross-functional stakeholders and external platform partners.
• Strong analytical and strategic planning skills with the ability to translate insights into execution.
• Experience working in a fast-paced, regional, or multi-market environment is preferred.
• Prior experience working directly with platform companies or in partnership-facing roles.
• Familiarity with livestream commerce operations and performance metrics.
• Strong communication and negotiation skills.
• Ability to manage multiple projects and partnerships simultaneously.
• Proficiency in English & Mandarin is required; additional regional language capabilities will be a plus.
• Why You'll Love It
• Competitive Salary
• Performance Review (twice a year)
• Yearly Performance Bonus
• Annual MVP Awards
• Work in a professional, active, international, and dynamic environment
• Good chance to explore new trends in the digital market

Benefits

Additional Information

This role will be critical in driving platform-level initiatives, unlocking co-marketing opportunities, and strengthening strategic alignment with key partners such as TikTok, Shopee, Lazada, and emerging live-commerce platforms!

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