Associate Director, Manufacture COPAY Assistance, Information Technology

Responsibilities

• Initiate and Plan IT Projects: Works with Copay COE and BTS Leadership teams to establish project goals and business case. Helps set strategic IT direction.
• Project Control: Assess the degree to which changes to scope, issues and risks will affect projects working with division or senior/executive management and sponsor to gain agreement for resolution. Measure performance to assure the project is progressing as compared to original plan and budget.
• Executing and Closing Projects: Leads project managers and teams in developing and executing a program plan ensuring that authorized resources are obtained to make certain that all activities are performed. People leader managing a team of analysts and their projects and growth in the organization.
• Resource and Team Management: Coordinate resources to ensure program and business needs are addressed through proactive priority management with business leaders. Manages, motivates and mentor cross-functional and enterprise project teams.
• Business-BTS Strategic Alignment: Act as the primary BTS point of contact for Copay COE, Patient Services, MAPS APEX leaders, and building trusted, advisory-level relationships.
• Portfolio Demand Management & Prioritization: Oversee the intake and prioritization of all incoming technology requests for Copay COE applying a structured, value-based prioritization framework that balances urgency, strategic impact, resource capacity, and enterprise standards.
• BTS Budget Orchestration: Manage the Copay COE BTS investment, owning budget planning, allocation, and governance to ensure funds are deployed against the highest-impact technology priorities, with clear financial visibility & accountability to BTS leadership.
• Consulting Partnership: Actively engages strategic consulting partners to architect and deliver unique, innovative business capabilities, channeling external expertise and bold thinking to address critical business priorities.
• Bachelor's Degree in Business, Computer Science or related discipline with 9 years' experience; Master's Degree with 8 years' experience; PhD with 4 ye

Benefits

Additional Information

The Associate Director, Copay COE is the single accountable BTS partner for US Commercial Copay COE business, a senior technology executive who sits at the intersection of Copay COE strategy and technology enablement, ensuring BTS Copay investments align with Copay COE priorities and deliver impact to patient access and commercial growth. Serving as the trusted advisor to Directors across the Copay COE, MAPS APEX, and in some cases BESD, and IRA organizations, this role will oversee the strategic technology transformation of U.S. copay COE's technology ecosystem to address emerging initiatives. This role will matrix with leaders across Market Access, Patient Services, Finance & BU BTS and enterprise teams to establish a vision and roadmap for Copay COE technology, while balancing unique needs of each BU and function, with a focus on enabling data driven decision making and integrated cross functional insights. In addition, the role will also be responsible for design, development and deployment of data and analytics solutions for Copay COE and MAPS APEX. The role will be accountable for the Copay COE BTS investment portfolio end-to-end: from strategic prioritization and business case development through delivery oversight and ROI validation, coordinating execution across BTS BU leads, shared services platforms and data teams' enterprise wide. As a strategic anchor for the Copay COE, this leader understands complex external environments & healthcare policies to support data & technology evaluation for emerging US commercial priorities.

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