Customer Strategist (Cleared)
External
Conductorai · Washington, DC$160K–$200K/yrFull-timeRemote6mo ago
Data AnalysisForecasting
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Responsibilities
- Go onsite and work closely with customers to execute on various products, including scoping, product feedback sessions, trainings, data analysis, key presentations, and user support
- Build and deliver demos to new customers
- Drive increased revenue with customers through shaping new opportunities for expansion via feature sets, use cases, or value creation
- Develop and grow relationships with executive-level stakeholders at our customer organizations and conferences
- Embody the voice of the user to drive our product roadmap and ensure engineers have access to key customer insights
- Identify opportunities to scale customer and contract operations as we grow, including project management, planning, and forecasting
- As a core member of our team, contribute to company strategy, nurture and shape our budding culture, and take on diverse responsibilities as we evolve
Requirements
- Active DoD Secret clearance or higher required at time of hire; this requirement is mandated by the classified nature of work performed under US government contracts and is non-negotiable
- US citizenship required by applicable federal law and government contract obligations (ITAR/EAR); we are unable to consider green card holders or sponsor visas for this role
- 2-5 years of experience embedding in technical customer workflows, understanding customer data, and driving new product features
- A bias for action and distinct aptitude for problem solving in ambiguous environments
- Technical fluency, competency, and curiosity
- Ability to travel up to 50% domestically and OCONUS
- Strong written and verbal communication skills
- Active TS or TS/SCI clearance
- Experience working in defense, intelligence, or national security environments
- Experience at an early-stage startup or in fast-moving, ambiguous environments
- Existing relationships with DoD or civil agency stakeholders
- ConductorAI is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity, or any other characteristic protected by applicable law.
Benefits
The ability to have real impact on mission-critical workflowsThe chance to use state-of-the-art tech to solve novel problems with mission partnersThe opportunity to define your role through time as we growCompetitive salary and equity upside with annual merit refreshes based on impactLocation This role is based in the Washington, DC area.Equity / stock options
Additional Information
Introduction We value candidates who have significant experience with managing complexity, working independently, and are motivated by hard problems.
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