Centre Manager / Sales Manager

About the role

Learning Explorer is a premier, award-winning group of language schools in Singapore. We specialize in delivering top-tier language programs in English, Mandarin, Japanese, Korean, Spanish, Thai, and Vietnamese. Located in the heart of the Central Business District (CBD)-highly accessible via Raffles Place, Tanjong Pagar, and Telok Ayer MRT stations-we provide premium language learning facilities driven by highly qualified, professionally trained educators. We are seeking a dynamic, independent, and leadership-driven Centre Manager to oversee our center's daily operations and drive student recruitment. You will be responsible for managing the front-line operations team, resolving escalated administrative challenges, ensuring regulatory compliance, and maintaining a premium service standard for our students. This role requires an individual who can balance strategic growth with meticulous operational management.

Responsibilities

• Centre Leadership & Operations: Oversee day-to-day center operations, ensuring seamless administrative functions, a professional environment, and optimal facility utilization.
• Student Recruitment & Sales Management: Lead student enrollment efforts, track sales targets, and handle escalated inquiries to drive center revenue.
• Team Supervision: Guide, train, and support the Student Recruitment & Operations team to deliver an exceptional, premium customer service experience.
• Compliance & Governance: Oversee and audit operational activities to ensure strict adherence to SkillsFuture terms, conditions, and regulatory requirements.
• Data & Inventory Management: Ensure accurate maintenance of student databases, schedules, enrollment records, and center assets.
• Marketing & Growth Collaboration: Partner closely with the marketing team to execute center-specific promotional strategies and enrollment campaigns.
• Strategic Reporting: Directly support and report to Centre Directors regarding performance metrics, financial updates, and critical operational matters.
• Job Requirements
• Education & Experience: Diploma or Bachelor's Degree. Prior experience in center management, education operations, or customer success roles is highly advantageous, though comprehensive orientation will be provided.
• Skills & Attributes: Strong leadership capabilities, problem-solving skills, a positive mindset, and the ability to thrive under pressure in a fast-paced environment.
• Communication: Exceptional written and verbal communication skills. Proficiency in English and Mandarin is required to effectively communicate with Chinese-speaking clients, associates, and team members.
• Work Flexibility: Willingness to oversee operations during peak hours, including irregular hours and weekends when required.
• Work Schedule: 5-day work week (1 day off on a weekday, and 1 day off on either Saturday or Sunday).
• Eligibility & Location: * This position is not eligible for work pass sponsorship.
• Candidates must currently be physically residing in Singapore and available for an in-person interview.
• Position Details
• Job Type: Full-time, Permanent
• Salary Range: S$3,600.00 - S$4,300.00 per month (Commensurate with experience)
• Location: 10 Anson Road, #22-07, Singapore 079903
• How to Apply
• Ready to lead our team? Click the Apply Now button to submit your resume.
• To help us process your application faster, please include the following details in your application note or cover letter:
• Nationality
• Earliest Available Start Date
• Expected Monthly Salary
• Learning Explorer | We understand learning the way you need it. www.learningexplorer.org

Additional Information

Centre Manager (Training School Operations)

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