Patient Services Associate I - Feasterville Family Medicine - Full-Time Days
External
Jeffersonhealth · Feasterville Fam Health CarePrepare for this interview
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Requirements
- Customer service and/or patient facing healthcare experience preferred.
- Work Shift
- Workday Day (United States of America)
- Worker Sub Type
- Regular
- Employee Entity
- Abington Memorial Hospital Primary Location Address
- 1665 Bustleton Pike, Feasterville, Pennsylvania, United States of America
Benefits
Additional Information
Job Details The Patient Services Associate (PSA) I enhances the patient/customer experience by courteously and professionally processing arrival and departure activities associated with visits to the practice/department. Primarily working at the front desk of an outpatient practice the PSA I verifies insurance, referrals and patient demographic information. The PSA I supports delivery of the Jefferson Experience by placing emphasis on the prompt and courteous treatment of all patients and visitors to maintain an efficient flow of patients to examination rooms. - Processes check in and/or check out, point of service activities and/or scheduling of patient appointments via EPIC. - Greets and interacts with patients/visitors in a professional manner, on phone or in person. - Maintains efficient flow of practice and escalates patient and/or provider concerns as appropriate. - Adheres to HIPAA privacy and security requirements. Ensures compliance with all applicable federal, state, and local regulatory standards. - Other duties as requested or assigned. Job Description ducation: HS Diploma or equivalent required.
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