Housekeeping Houseperson
External
Accorhotel · Los Angeles, CAFull-timeOn-site1mo ago30+ days old, may be filled
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Responsibilities
- Consistently offers outgoing, professional and engaging service
- Consistently offer professional, friendly and engaging service
- Establish and maintain effective working relationships with co-workers and supervisors
- Manage the movement of products/equipment/materials in and/or out of main housekeeping supply rooms
- Delivering and retrieving items to and from the guest rooms.
- Assisting Supervisor in completion of special requests or misc. projects
- Clean and keep orderly, all assigned public areas
- Complete tasks in a timely manner with minimal supervision.
- Sign in and out master keys, radios/mobile electronics daily
- Be familiar with Hotel's technology and communication platforms, and utilize to ensure hotel operation and guest satisfaction
- Return and properly tag all lost and found articles in the Housekeeping Office
- Follow all departmental policies and procedures and service standards
- Report necessary maintenance items
- Adhere to local and externally relevant health and safety laws and policies
- Familiarity with Safety Data Sheets (SDS)
- Follow all safety and sanitation policies
- Performs other related duties as assigned
Benefits
Employee benefit card offering discounted rates in Accor worldwideLearning programs through our AcademiesOpportunity to develop your talent and grow within your property and across the world!Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and WATCHComplimentary Employee Parking or Public TransportationHourly Rate $32.75 (Break-In Rate applicable for New Hires as per CBA)Schedule based on Seniority and Business NeedsYour experience and skills include:Ability to lift, carry and transport relatively heavy equipmentHas a friendly, positive attitudeStays calm under pressure, with an ability to problem solve in a fast-paced environmentGood communicational skillsPrevious experience in a fast-paced and active environment preferredBasic knowledge of technology use (computer, device, radios)Some high school educationPrevious Customer Service experience an assetPrevious Cleaning or janitorial experience an assetAbility to follow instruction, work with others and work independentlyAbility to communicate fluently with our guestsAbility to work cohesively with fellow colleagues as part of a team with minimum supervisionStrong interpersonal and problem solving abilitiesIntegrity and works well when Supervisors are not presentAbility to manage own time efficientlyAbility to safely handle heavy equipment and machineryAble to work safely with a variety of cleaning suppliesAble to use basic cleaning equipmentFamiliarity with Safety Data Sheets (SDS)Highly responsible and reliableFluent in spoken English, some written EnglishSpoken and written Spanish is beneficial but not requiredYour team and working environment:Visa Requirements: Must provide proof of eligibility to be employed in the United States of America.Our commitment to Diversity & Inclusion:We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization.Fairmont Century Plaza is an Equal Opportunity Employer EEO M/F/V/DWhy work for Accor?We are far more than a worldwide leader. We welcome you asHealth insuranceVision insuranceEquity / stock options
Additional Information
Housekeeping Houseperson You represent Fairmont Century Plaza with enthusiasm and pride, providing exceptional service and attention for each guest you encounter. You are energetic and confident, and will encourage your teammates to achieve and be positive. You are entrusted with the responsibility of ensuring the best possible experience for your guests at all times. The Houseperson assists with the cleanliness and overall presentation of the public areas and assist Housekeepers in the cleaning and stocking of all guest rooms and maintenance of guest floor storage areas. Deliver and collect items from guest rooms as requested.
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