Assistant to the Corporate Patient Experience Officer - Administration - UH Truman Medical Center (24 hours per week)

Responsibilities

• Manage calendars, meetings, travel arrangements, and scheduling for executive leadership
• Coordinate meeting logistics, prepare agendas and materials, and support special projects and initiatives
• Assist with budgeting, billing, reimbursement processing, and document control systems
• Maintain spreadsheets, databases, electronic records, and reporting tools for Patient Experience initiatives
• Develop forms, communications, and processes to support department operations
• Collaborate with the Patient Experience Data Analyst to ensure reporting accuracy and timely communication
• Support policy and procedure management and record retention activities
• Interact professionally with executive leadership, board members, physicians, patients, external partners, and community stakeholders
• Handle highly confidential and sensitive information with discretion and professionalism
• Provide administrative and clerical support in a dynamic, deadline-driven environment

Requirements

• Bachelor's degree required
• Minimum of 4 years of executive assistant and/or advanced administrative support experience
• Experience supporting educational programming or related initiatives
• Exceptional verbal and written communication skills with strong professional presence
• Ability to interact effectively with patients, physicians, government officials, civic leaders, and executive leadership
• Demonstrated ability to manage multiple priorities independently in a fast-paced environment
• Strong organizational, critical thinking, and problem-solving skills
• Advanced proficiency in Microsoft Office applications including Word, Excel, PowerPoint, Outlook, Access, and Visio
• Ability to maintain complex files, databases, reports, and confidential records
• Advanced secretarial or executive administrative training
• Ideal Candidate Profile
• Executive-level professionalism and customer service mindset
• Highly organized with exceptional attention to detail
• Strong judgment and discretion handling confidential information
• Collaborative team player with the ability to build relationships across all organizational levels
• Self-directed and adaptable with excellent follow-through

Benefits

Additional Information

If you are a current University Health or University Health Physicians employee and wish to be considered, you must apply via the internal career site. Please log into myWORKDAY to search for positions and apply. Assistant to the Corporate Patient Experience Officer - Administration - UH Truman Medical Center (24 hours per week) 101 Truman Medical Center Job Location , Department Administration UHTMC Position Type Part time Work Schedule Hours Per Week 24 Job Description Assistant to the Corporate Patient Experience Officer Part Time 24 hours per week, flexible days and hours. Hours worked must be between 8-4:30 pm. Most likely required to work Mondays and Fridays. We are seeking a highly organized, polished, and detail-oriented professional to provide executive-level support to the Corporate Patient Experience Officer. This role is ideal for an experienced administrative professional who thrives in a fast-paced environment, exercises exceptional discretion, and is passionate about supporting initiatives that enhance the patient experience across the organization. Role Overview Under the direction of Hospital Administration leadership, the Assistant to the Corporate Patient Experience Officer provides high-level administrative, operational, and communication support for the Patient Experience program. This position plays a key role in coordinating executive activities, maintaining critical records and reports, supporting organizational communications, and ensuring the smooth execution of departmental initiatives. The ideal candidate is proactive, professional, technically skilled, and capable of managing multiple priorities while maintaining confidentiality and executive-level customer service.

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