Director of Engineering, Members

Responsibilities

• Define and execute the technical strategy and roadmap for CLEAR's member-facing platforms, including membership, identity proofing and biometrics
• Lead and develop a team of Engineering Managers and senior ICs, building a high-performing organization focused on growth, accountability, and impact
• Partner cross-functionally with Product, Security, and Engineering leadership to align on priorities, architecture, and delivery of secure, scalable solutions
• Own vendor strategy and integrations across our CRM ensuring cost efficiency, reliability, and scalability
• Establish and uphold engineering standards, driving best practices in system design, reliability, observability, and operational excellence
• How you'll measure success:
• Platform reliability and performance, including uptime, latency, and scalability of member-facing systems
• Delivery against roadmap commitments and successful execution of strategic platform initiatives
• Cost optimization and efficiency across vendor platforms and infrastructure
• Strength and growth of the engineering organization, including retention, engagement, and leadership development
• Adoption of engineering best practices and measurable improvements in system quality and operational excellence
• What you're great at:
• 4+ years of leading and scaling engineering organizations, managing managers and teams of 20+ engineers
• Driving large-scale platform initiatives such as system re-architecture, vendor migrations, or multi-tenant platform development
• Setting a high bar for engineering excellence through strong technical judgment and organizational leadership
• Building and sustaining high-performance teams with a focus on accountability and continuous improvement
• Operating with ownership and delivering measurable outcomes in fast-paced, complex environments
• How You'll be Rewarded:
• Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.
• We are committed to a transparent and secure hiring process. All communications related to this role will come directly from a CLEAR employee through valid CLEAR ch

Benefits

Additional Information

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier-physically and digitally. With more than 38 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it's at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences. As the Director of Engineering of our Members Platform, you will lead the organization responsible for delivering seamless, secure, and frictionless consumer experiences for CLEAR's members. You will own the platforms powering membership, identity proofing and biometrics-driving strategy, execution, and operational excellence at scale.

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