Merchants Account Manager

Requirements

• A minimum of 2-3 years of experience on similar position;
• Superb verbal communication and interpersonal skills to build lasting relationships;
• Proactive and self-motivated, with an organised approach to work;
• Sales flair and desire to work with people and achieve goals;
• Commercially focused;
• Appropriate education and experience in a similar position;
• Negotiation skills;
• High written and oral communication in Bulgarian;
• Good command of English, written and spoken;
• Computer literacy - MS Office; Excel
• Resilience when working under pressure;
• Ambitious and results-oriented mindset;
• Self-starter mindset;
• Can-do mindset;
• Proven experience in a fast‑paced sales environment would be a plus, preferably within the FMCG sector.

Benefits

Additional Information

Permanent Regular Job Description: Pluxee is the leading global employee benefits and engagement partner that opens up a world of opportunities to help people enjoy more of what really matters. We believe that living life to the full means making the most of every moment and sharing experiences with the people we care about. To make these experiences meaningful, fulfilling, and personalized, we combine our 45+ years of experience with the agility and energy of a new digital brand. Take the first step toward a high-growth career in sales and partnerships. We're looking for Merchants Account Manager to help scale and strengthen our partner network for Sofia region. Main Responsibilities: - Proactively find and attract new partners through cold calls and targeted outreach; - Define and execute a partner strategy focused on retention, growth, and profitability; - Onboard new partners and manage existing ones using clear and structured processes; - Manage an assigned partner portfolio, including performance and profitability tracking; - Work closely with Sales, Marketing, and other teams to achieve shared goals; - Maintain and grow existing partnerships through regular follow‑ups and needs analysis; - Build strong, ongoing relationships with merchant sites and partners; - Collect and share partner feedback, needs, and market insights internally; - Use Salesforce CRM to manage partners, activities, and reporting; - Develop key accounts by expanding contacts and offering integrated solutions; - Identify and win new key account partners through site visits and focused outreach; - Monitor competitors and share relevant insights with management; - Contribute to meeting and exceeding sales and growth targets; - The role includes regular travel to support business needs and collaboration across locations.

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