Operations Executive

Responsibilities

• Oversee daily operations, including on-site supervision, staff deployment, and performing cleaning duties as needed.
• Conduct site visits to assess service requirements, assist with quotations, and follow up with clients.
• Develop, train, and guide operational staff, ensuring adherence to SOPs and high-quality service standards, while supporting their well-being and professional growth.
• Ensure cleaning works meet service, safety, and scheduling standards, and identify opportunities for operational improvements.
• Liaise with clients, aligning expectations and providing excellent face-to-face communication.
• Prepare operational and site reports and collaborate with internal teams to support smooth operations and continuous improvement.
• Drive ongoing improvements in workflows, SOPs, and overall service quality.

Requirements

• Prior experience in the cleaning industry, preferably with hands-on operational experience
• Comfortable being on-site and performing operational duties daily
• Strong coordination skills with confident client-facing communication
• Highly organized and able to manage multiple tasks or sites simultaneously
• Able to develop, train, and guide staff to follow SOPs and maintain high-quality standards
• Proactive, growth-oriented mindset with a focus on operational improvement
• Team player capable of collaborating across internal teams
• Chua Mui Khim
• ( EA Registration Number : R22104766)
• ASEANet Manpower Consulting Pte Ltd
• (Co Reg : 202141565E / EA License: 21C0866)
• We regret to inform that only shortlisted candidates will be notified

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