Senior Manager, Procurement (Global Travel Management Desk)

Responsibilities

• Strategic Vendor Management & Sourcing
•  Own the global relationship, service level agreements (SLAs), and operational
• performance of the Travel Management Company (TMC)
•  Lead end-to-end global RFPs for airlines, lodging, ground transportation, and travel
• technology tools.
•  Negotiate commercial contracts and incentive programs to maximize ROI, ensure
• volume leverage, and achieve annual savings targets.
•  Conduct quarterly business reviews (QBRs) with preferred suppliers to track
• performance and address service gaps.
• Policy & Compliance Management :
•  Formulate, modernize, and enforce the Global Corporate Travel & Expense (T&E)
• policy, tailoring guidelines for regional nuances where legally required.
•  Implement behavioural management strategies and automated system controls to
• drive compliance with preferred booking channels and vendor programs.
•  Partner with Internal Audit and Finance to identify expense leakages, fraudulent
• behaviours, or non-compliant spending patterns.
• Travel Technology & Innovation :
•  Oversee the roadmap and integration of online booking tools (OBTs) such as Concur
• or Deem, and expense management ecosystems.
•  Drive digital transformation initiatives to streamline user booking flows, automate
• approvals, and enhance mobile accessibility for global employees.
•  Evaluate emerging technologies, NDC (New Distribution Capability) environments,
• and industry disruptions to keep the corporate travel program future-proof.
• Duty of Care & Risk Mitigation :
•  Lead the corporate Duty of Care program, collaborating directly with Global Security
• and third-party risk management agencies (e.g., International SOS, Crisis24).
•  Maintain real-time traveller tracking mechanisms, establishing robust
• communications protocols to respond immediately to geopolitical events, health
• crises, or natural disasters.
•  Ensure data privacy compliance (e.g., GDPR) across all global travel profile systems
• and vendor databases.
•  Financial Analytics & Reporting :
•  Manage the global travel budget, providing predictable forecasting models and
• monthly executive variances dashboards.
•  Utilize data analytics tools to turn complex travel metrics into actionable insights
• regarding carbon footprint, sustainability tracking, route optimization, and seasonal
• spend patterns.
• Education: Bachelor's degree in Business Administration, Hospitality Management, Supply
• Chain/Procurement, or a related field. Master's degree or Global Travel Professional (GTP)
• certification is highly preferred.
• Experience: Minimum of 8-10 years of progressive experience managing corporate travel programs within a multinational, high-growth environment.Vendor Domain Knowledge:
• Proven track record of managing multi-million dollar corporate travel budgets and direct negotiation experience with global airline alliances and hotel chains.Technical Proficiency:
• Deep expert-level knowledge of corporate travel ecosystems: GDS mechanics, OBT configurations (SAP Concur, Other TMC tools), and corporate payment card programs (AMEX, Visa, RAMP etc.)

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