Senior Release Specialist

About the role

We love going to work and think you should too. Our team is dedicated to trust, customer obsession, agility, and striving to be better everyday. These values serve as the foundation of our culture, guiding our actions and driving us towards excellence. We foster a culture of performance and recognition, allowing us to transform growth as we enable our employees to do the best work of their careers. This position is located in Pune. You'll be working in a major tech center of Pune, India. Across the globe, our Centers of Energy serve as hubs where we accelerate productivity and collaboration, inspire creativity, and cultivate a culture of connection and celebration. Our teams coordinate their time in Centers of Energy to reflect how they work best. To learn more about life at LogicMonitor, check out our Careers Page .

Responsibilities

• Here's a closer look at this key role:
• Coordinate and execute Salesforce deployments across development, sandbox, UAT, and production environments using Flosum.
• Support release planning activities, including deployment preparation, validation, scheduling, and post-release verification.
• Collaborate with Salesforce Administrators, Developers, QA resources, and Business Systems Analysts to ensure release readiness.
• Ensure release documentation, deployment records, and change artifacts are complete and maintained according to established standards.
• Support deployment activities across integrated business systems, including NetSuite and other enterprise applications.
• Assist with regression testing coordination, smoke testing validation, and defect triage during release cycles.
• Troubleshoot deployment issues and support root cause analysis and remediation efforts.
• Monitor release activities and proactively communicate risks, blockers, and deployment issues to release leadership.
• Lead the sandbox refresh activity.
• Support compliance requirements by following established change management, audit, and segregation-of-duty procedures.
• Contribute to continuous improvement efforts that increase release quality, reliability, and deployment efficiency.
• AI-Enabled Expectations
• Utilize AI tools to improve release documentation, deployment analysis, testing support, and troubleshooting activities.
• Leverage AI-assisted techniques to accelerate root cause analysis and issue investigation.
• Identify opportunities where automation or AI-enabled capabilities may improve release execution, testing efficiency, or operational workflows.
• Support evaluation, testing, and adoption of AI-enabled tools that improve release management processes.

Requirements

• 4+ years of experience in Salesforce administration, release management, DevOps, or related technical roles.
• Hands-on experience with Salesforce deployments using Flosum or similar DevOps tools (e.g., Copado, Gearset, Git-based deployment tools).
• Strong understanding of Salesforce metadata, environments, sandboxes, and deployment processes.
• Experience supporting QA, regression testing, or release validation activities.
• Familiarity with change management and release governance processes.
• Experience working across technical and business teams to coordinate delivery activities.
• Familiarity with Generative AI tools and effe

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