Administrative Officer

About the role

The Administrative Officer serves as an executive assistant to the Associate Chief of Staff for Surgical Care, Miami VA Healthcare System, Miami, Florida. They must have a high degree of analytical ability, personal management skills, and specialized knowledge and skill in the area of health care service management, i.e., applying health care management principles to the planning, execution and administration of health care services delivery system. To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 07/06/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-12 position you must have served 52 weeks at the GS-11. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-11 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Ability to provide accurate and appropriate guidance and instruction in all aspects of the administrative programs that functions to insure maximum support of the Veteran in the outpatient surgical areas of the hospital. Ability to identify opportunities to improve efficiency, effectiveness and outcomes of care processes; identify areas requiring attention and recommend and coordinates course of action through Surgical Care Chief. Ability to design studies, training and organizational strategies for identifying opportunities to improve customer service and process quality. Ability to develop related administrative policies and procedures, such as those governing numerous veterans' clinical services and availability and other discrepant post findings gathered from the delivery of care program or services at the operating level. Ability to determine space requirements; conducting work flow methods and procedures analyses, communication and program/goal analyses, workforce utilization studies, management surveys, and the use of standard operating procedures (SOP); performing outreach and liaison activities; and evaluating complex program issues concerning the delivery of programs, products, and services. Knowledge of the operations; procedures and techniques associated with short and long-range planning efforts, and compiling directives and national guidelines in preparing weekly, monthly, quarterly, and annual reports. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

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