Partner Coordinator, Accelerate ASU

Requirements

• Bachelor's degree and three (3) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.
• Job Profile Summary:
• Supports and instructs those served by the department with routine to intermediate queries, applies fundamental knowledge of multiple standards, policies and procedures, and maintains accurate and detailed records.
• Job Description:
• This position offers an opportunity to develop expertise in dual enrollment, partnership management, and higher education outreach while contributing to ASU's mission and charter to expand educational access and opportunity.
• This role is based at ASU's Tempe campus. A fingerprint background check is a mandatory step in the hiring process.
• Position Salary Range:
• $55,000 - $62,000 per year; depending on experience
• Essential Duties:
• The Associate Partner Manager supports the growth and success of Accelerate ASU partnerships through partner onboarding, implementation support, data management, and operational coordination.
• Partner Onboarding and Program Support
• Support onboarding activities for new partner schools, districts, and community organizations, including communications, training coordination, resource distribution, and implementation support.
• Serve as a point of contact for assigned partners and programs, particularly smaller-enrollment partnerships, providing guidance and support under the direction of Partner Managers and senior team members.
• Assist with partner outreach, follow-up communications, and relationship management activities to support partner engagement and retention.
• Coordinate meetings, trainings, and partner-facing events to support successful program implementation.
• Support the resolution of routine partner questions and elevate complex issues to appropriate team members.
• CRM and Data Management
• Maintain accurate partner records, engagement activities, and program information within HubSpot and other systems.
• Support CRM data quality efforts, including record maintenance, data cleanup, list management, and documentation updates.
• Assist with reporting activities by gathering and organizing partnership, enrollment, and engagement data.
• Support team members in maintaining consistent CRM practices and data standards.
• Operational and Event Support
• Assist with planning and logistics for partner meetings, conferences, webinars, trainings, and other events.
• Coordinate registration, materials, communications, and other operational components that support partner engagement activities.
• Support marketing and communications efforts through content distribution, asset management, and coordination with internal stakeholders.
• Represent Accelerate ASU at conferences, partner events, and community engagement activities as assigned.
• Continuous Improvement and Team Support
• Identify opportunities to improve partner-facing processes, documentation, and operational workflows.
• Share observations and partner feedback that help inform program improvements and enhance the partner experience.
• Contribute to special projects and team initiatives that support the continued growth and effectiveness of Accelerate ASU.
• Travel
• This position requires up to 25% (or 4-7 days per month) of local, national, and international travel to partner sites, conferences, training, and team events.
• Other duties as assigned.
• Experience with dual enrollment, concurrent enrollment, early college, College in the High School, or other college access programs.
• Experience working in K-12 education, higher education, community-based organizations, or in roles that support partnerships with schools and districts.
• Demonstrated experience building and maintaining collaborative relationships with external partners and stakeholders.
• Experience using CRM systems such as HubSpot, Sa

Additional Information

Job Profile: Administrative Operations Specialist 2 Job Family: Administrative Operations Time Type: Full time Max Pay - Depends on experience: $62,000.00 USD Annual Apply before 11:59 PM Arizona time the day before the posted End Date.

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