Security Service Engineer

About the role

EA-RS Group Ltd provides end-to-end fire safety, security, and compliance solutions, helping organisations keep people and buildings safe. We design, install, and maintain critical systems including fire alarms, suppression systems, and security controls across sectors such as healthcare, education, housing, and commercial properties. The purpose of the Security Service Engineer - Social Housing role is to install, maintain, and repair physical security systems to ensure they operate reliably. These engineers protect lives and property by keeping critical infrastructure-such as intruder alarms, CCTV, access controls, and fire systems-fully operational and compliant with industry standards.

Responsibilities

• Servicing of planned maintenance, Reactive & Remedial Calls across the customer base in line with the current British Standards and current legislation.
• Effectively communicate with the customer and the details of their Service / Fault/ Remedial visit advising of the outcome and any additional works required
• Work closely with the admin team to make sure jobs are attended to and any further visits/actions are communicated correctly
• Certifying that all works comply with regulatory and insurance requirements (e.g., NSI or SSAIB standards)

Requirements

• Proven experience within Security industry
• Extensive Intruder system knowledge (Galaxy, Menvier, Pyronix)
• Door entry & Access control knowledge
• CCTV knowledge both analogue & IP
• Extensive experience of Delivering Service Related Activities (Maintenance, Call Outs & Remedial Works across Fire, Security & associated disciplines)
• A systematic approach to solving complex problems
• Highly effective verbal/written communication
• Ability to work well on your own or as part of a team
• Full UK Driving Licence
• Why Join Us?
• Attractive salary package with company van
• Overtime + call out
• Excellent training and development opportunities
• Pension scheme
• Opportunity to grow within a supportive and expanding business
• EA-RS Group Ltd is an inclusive employer committed to equality, diversity, and creating a culture where everyone feels valued and supported. We welcome applications from individuals of all backgrounds and experiences.

Additional Information

Join one of the UK's fastest-growing fire and security specialists.

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