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Field Service Engineer-Early Career Trainee

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gehc logoGehc · Worldwide
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Requirements

  • Qualified to Degree level, Bachelors degree Electrical & Electronics Engineering or Biomedical Engineering.
  • Technical analytical skills.
  • Sought by others for guidance and advice.
  • Proficiency in English.
  • Ability to work independently with minimum direction.
  • High work standards and quality.
  • Initiative and motivation.
  • Plans and organizes work effectively.
  • Excellent communication, listening and interpersonal skills.
  • Strong Customer skills; deals tactfully and effectively with differences of opinion, influences rather than directs.
  • Own transport required and valid driving license
  • Inclusion and Diversity
  • Behaviors
  • We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership - always with unyielding integrity.

Benefits

#LI-FG1#LI-HybridAdditional InformationRelocation Assistance Provided: NoHealth insuranceVision insurancePaid time off

Additional Information

Job Description Summary Early Career Trainee Field Engineer based in Durban in the KZN Region will be responsible for developing and maintaining strong interpersonal relationships with customer representatives, ensuring Customer Satisfaction and maintaining all equipment models specific to a modality or modalities in the Durban and other assigned area. Job Description Key responsibilities under supervision include: Technical: Maintains all models specific to a modality in the assigned area. Electronic/Mechanical: Total system level trouble-shooting on complex multi-symptom problems. Customer satisfaction: Daily interface with doctors and technicians on equipment status issues. Act to ensure satisfaction to primary customers. Assists in Account Sales visits; helps train others where necessary; identify Sales opportunities and communicate to account team. Business growth: Assists in the growth and direction of business in his/her geographic area. Productivity: Responsible for Warranty and PMS contract cost control. Administration: Responsibly completes all administration tasks on time. Ensure timely completion of FMIs and PMS inspections documentation for assigned accounts. Installation: Play a leading role in complex and multifunctional rooms. Shares best practices. Maintain effective quality systems and programs compliant with ISO 9001 standard, according to the GE Service Quality Policy Statement.


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