Technical Consulting Technical Leader

Responsibilities

• You will provide 2nd/3rd Tier consultation for network topologies, including SDA/DNAC and SDWAN. Lead technical resolutions, managing outages to successful outcomes.
• Translate technical challenges into direct feedback to influence how we build our products. Develop automation assets and AI-driven tools to make our service delivery easier.
• Mentor our Technical Consulting Engineers and lead team training sessions.

Requirements

• Bachelor's degree in a technical field with 10+ years of experience in technical consulting or Tier 2/3 troubleshooting.
• Experience supporting network protocols including IPv4/v6, EIGRP, IS-IS, OSPF, BGP, MPLS, L3VPN, and Segment Routing.
• Knowledge of Cisco routing (ISR/ASR/CRS) and switching (Catalyst/Nexus) platforms.
• Experience with Layer 2 technologies, including VTP, STP, MST, RSTP+, Trunking, and VLANs.
• Industry certification (e.g., CCIE) or equivalent.
• Experience managing technical escalations and cross-functional projects.
• Expertise across multiple Cisco technology domains, specifically where Networking meets Security.
• Ability to mentor and develop technical talent in a collaborative environment.
• Experience using AI and machine learning tools to automate daily workflows.
• Ability to advocate for customer needs to leadership and Engineering.
• Communication skills for managing stakeholder interactions during network events.
• Bilingual fluency in Canadian French and English is desired.
• Why Cisco?
• We are Cisco, and our power starts with you.
• Message to applicants applying to work in the U.S. and/or Canada:
• The starting salary range posted for this position is $126,000.00 to $160,400.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits.
• Individual pay is

Benefits

Additional Information

The application window is expected to close on: 06/30/2026 Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received . *** The successful applicant will be performing work in Canadian Critical National Infrastructure and / or Canadian government classified environments, and therefore, must be a Canadian Citizen or Permanent Resident. This position may also perform work that the Canadian government has specified can only be performed in country by a Canadian citizen. Must have the ability to obtain a Canadian Government Security Clearance*** Location requirement: Live in Ottawa, Canada or willing to re-locate. MEET THE TEAM Join Cisco Canada's Public Sector Canadian Secure Technical Services (CSTS) team! We are an elite group of technical consultants dedicated to safeguarding and optimizing the digital infrastructure of Canada's most critical government and public institutions. We operate in a high-stakes environment where security and reliability are paramount. Our team doesn't just solve problems; we act as strategic partners to our customers, using deep architectural expertise and latest AI to ensure the stability of national-level services.

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