[Gov] $3800 - Assistant Manager, Operations - Gov Project

Responsibilities

• Support Manager in day-to-day cluster operations and SLA achievement
• Directly supervise ground operations, ensuring adherence to SOPs and service standards
• Assist in rostering, deployment, and manpower adjustments based on operational needs
• Monitor ground performance and provide coaching to team members
• Report operational issues, risks, and incidents promptly to the Manager
• Conduct on-site checks to ensure compliance with engagement procedures
• Support in training coordination and onboarding of new staff

Requirements

• Min Nitec/A Levels/Diploma/Degree with working experience in a similar capacity/field
• Strong interpersonal skills, able to motivate and support ground staff
• Detail-oriented, ensures SOPs and engagement standards are followed
• Hands on and willing to be on the ground when needed
• Flexible, can adjust plans quickly in response to operational needs
• Communicative, clear in giving instructions and reporting issues
• Supportive, acts as a bridge between ground staff and management
• **We regret to inform that only shortlisted candidates would be notified.
• Company Registration Number: 201622755N | EA License: 19C9859 | Registration Number: R24124511
• Hui Yew Cheong

Additional Information

Salary: Up to $3800 Duration: Yearly renewable contract

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