Customer Service Invoicing Specialist

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Start your career as a Customer Invoicing Specialist at Vopak and contribute to social themes such as energy security and energy transition. We offer you a working environment that is safe and pleasant and where equality, diversity and satisfaction are of paramount importance. Ready to develop yourself and make a positive impact? Improve the world and start as a Customer Invoicing Specialist at Vopak. What will you do as a Customer Invoicing Specialist ? Vopak is seeking a new Customer Invoicing Specialist to ensure excellent quality of the inventory information in the system and ensure that Company services provided to customers are invoiced correctly, completely and timely; according to customer agreement(s). What do we offer you? Competitive, market-based compensation package depending on your experience and knowledge. Career development and growth opportunities. Medical / Dental / Vision Insurance Flexible Spending Account Options Short Term/Long Term Disability Insurance Basic and Supplemental Life/AD&D Insurance 401(k) Incentive Savings Plan Paid Holidays (Fixed and floating) Paid Time Off and Sick Days Additional Benefits: Tuition Reimbursement Employee Assistance Program Accident Insurance Legal Plan Critical Illness Insurance Hospital Indemnity Insurance Legal Plan ID Theft Insurance Universal Life What do we expect from you as a Customer Invoicing Specialist ? Experience in accounting or finance preferred / several years general office experience Minimum of 3 - 5 years customer service or administrative experience, especially in operations environment Customer service focus; ability to deal with diverse personalities; negotiation and conflict resolution skills Knowledge of Company processes and infrastructure; ability to locate customer information including contracts; excellent terminal knowledge; experience working with gauging and line activities; experience in product inventory work and confirmation of orders Good knowledge of customer agreements and contracts; understanding of customer key success factors for products stored with Company; knowledge of customer's logistic processes for products stored with Company Experience working with Federal, state and local environmental regulations including RCRA preferred Ability to prioritize work; multi-tasking skills; experience performing inventory analysis, time studies, etc.; organizational skills; ability to perform complex calculations using a calculator Research experience; ability to create solid presentations Excellent English communications skills including ability to read, write, and speak fluently; ability to communicate with transportation workers and co-workers; good team player Solid computer skills including Microsoft Office Suite, various email and internet programs and applications, financial software programs, sales/order database systems, and other Company programs; excellent data entry skills High school diploma or GED College courses in Business, Finance or related fields preferred What does your day look like? Your core responsibilities are: Invoicing Prepares invoices; maintains invoicing files Performs pricing integrity checks; determines any gross or obvious errors in billing Sets up reoccurring charges and orders for new contracts in ERP system Ensures customer back-charges are completed in a timely and accurate manner Routes credits and corrections on orders through appropriate management; inputs data Inventory Monitors variances between book and actual tank volumes Responsible for the reconciliation process Controls, reviews, prepares, and sends governmental reports (e.g. TTB report) Monitors tank volumes and contents; ensures accuracy; reports information in a timely manner Processes product changes in tanks in database system; orders corrections as necessary Updates tank strapping in database system Trains Operations in inventory management; Maintains departmental files General Abides by all safety procedures and practices applicable to location and position; participates in appropriate safety training; demonstrates commitment to and support of SHE principles and values; champions safety as necessary Takes ownership for projects or portions of projects as assigned Performs other duties assigned by management that fall within the generally expected scope of this position Assists with or performs research as needed Trains regularly on all Federal, state and local environmental regulations, requirements and guidelines including, but not limited to, RCRA requirements; follows and adheres to all guidelines, regulations, and requirements Works as a team member with others in Customer Service This job position pays between $27.00-$33.00 per hour. Work Environment Office AND Terminal Employee This position requires an employee to be in an office environment as well as exposed to outside elements. Most extreme elements are heat in the summer months of up to 104°F (40°C) and

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