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Intern, Digital Marketing ( Fan Services)

External
mlse logoMlse · Toronto, On, Canada
Full-timeOn-siteToday
DocumentationExcel
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Responsibilities

  • Collaborate closely with fan services, marketing, creative, and venue stakeholders to identify digital storytelling and identity needs, create fan experience guidelines, brand playbooks and content briefs, and coordinate the resourcing to build cohesive documentation and assets.
  • Coordinate the creation, development and maintaining of a venue-specific fan engagement & Fan Access calendar, aligning with events, activations, training, and broader organizational requirements.
  • Support the creation and refinement of training resources, including digital SOPs, brand guidelines, graphics, and short-form training videos, collaborating with production and branding teams.
  • Assist in defining ownership and tracking methods for digital fan assets, venue content libraries, and Fan Access integration points to optimize engagement and efficiency across Scotiabank Arena, BMO Field, and Coca-Cola Coliseum.
  • Engage in updating and reviewing fan-facing digital guides, content playbooks, and performance documentation, ensuring accuracy, relevance, and alignment with MLSE's Downtown Campus venues and overall fan strategy.

Requirements

  • Currently enrolled in post-secondary education in digital marketing, communications, business, sports management, or a related field.
  • Excellent organizational skills, creativity, and attention to detail.
  • Strong communication and collaboration abilities.
  • Proficiency in Microsoft Office suite (Excel, Word, PowerPoint, SharePoint) and familiarity with digital marketing tools (content creation, social platforms, analytics).
  • Genuine interest in sports/entertainment marketing, venue fan experiences, digital storytelling, community building, and initiatives such as Fan Access.
  • Ability to work independently, prioritize tasks, and manage multiple deadlines effectively.
  • Job Posting Compensation Range/Rate:
  • $38,760
  • We're glad you're here. Once you apply, we'll follow up by email, and you can track everything in your Candidate Portal . Want insta

Benefits

Paid time off

Additional Information

Powered by Passion. United by Purpose. Build for Impact. At Maple Leaf Sports & Entertainment Partnership (MLSE), we exist to deliver the ultimate fan experience by lifting trophies, spirits, and communities - united as one. We're more than a workplace. We are a team of passionate people, boldly building the future of sport and entertainment, together. We believe in the power of play, the strength of collaboration, and the energy that comes from showing up with purpose. From the ice to the pitch, the hardwood to the digital arena, we're proud to be the driving force behind the Toronto Maple Leafs (NHL), the Toronto Raptors (NBA), Toronto FC (MLS), Toronto Argonauts (CFL) and development teams with the Toronto Marlies (AHL), Raptors 905 (NBA G League), Toronto FC II (MLS NEXT Pro League) and Raptors Uprising Gaming Club, the Toronto Raptors Esports franchise in the NBA 2K League. We bring these teams - and world-class entertainment - to life at our iconic venues, including Scotiabank Arena, BMO Field, Coca-Cola Coliseum, Ford Performance Centre, BMO Training Ground, and OVO Athletic Centre. Off the field, we serve up elevated dining at e11even, Real Sports, and our signature club spaces like Hot Stove Club, ScotiaClub, and Platinum Club. Through MLSE Foundation and MLSE LaunchPad, we use the power of sport to help youth facing barriers reach their full potential. Since 2009, we've invested more than $45 million into Ontario communities -- and we're just getting started. This is what it means to be One MLSE: a culture where everyone plays a role, everyone belongs, and everyone contributes to something bigger than themselves. So, if you're ready to play with purpose, grow with passion, and win as one, we'd love to have you on our team. ** We know that great candidates come from a variety of backgrounds and experiences. Even if you do not meet every qualification listed, we encourage you to apply. Your unique perspective, transferable skills, and lived experience may be exactly what we're looking for. ** Job Description As part of the Fan Services team you will collaborate with the fan engagement and marketing team departments at MLSE, to support the development and implementation of digital initiatives focused on defining and activating the fan experience identity across MLSE's fan-facing venues (Scotiabank Arena, BMO Field, Coca-Cola Coliseum), including in-venue digital storytelling and content, checklist/brand guide creation, and seamless integration with the Fan Access initiative to build fan readiness and community connection as part of MLSE's broader strategy. MLSE's Internship term dates are from September 8, 2026 - December 18, 2026


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