Customer Success Sales Manager

About the role

CADimensions, Inc. is the premier provider of innovative tools and solutions for the Engineering and Manufacturing community. We partner with industry leaders to offer state-of-the-art CAD software, 3D printing technologies, and comprehensive consulting services. Our mission is to empower our clients to bring their visions to life by enhancing efficiency and fostering creativity. Whether it's through advanced design services, cutting-edge additive manufacturing, or expert training and support, CADimensions is dedicated to driving success and innovation for our customers. Join us and be a part of a dynamic team that is shaping the future of engineering and manufacturing. Visit us at CADimensions to learn more about our products and services. EQUAL OPPORTUNITY EMPLOYER CADimensions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other legally protected characteristic.

Responsibilities

• Build and manage strong relationships within a defined set of accounts, serving as a trusted advisor to customers.
• Prospect and generate new opportunities within existing accounts and targeted prospects.
• Own the full sales cycle, including identifying opportunities, progressing deals, forecasting, and closing business.
• Partner closely with customers to understand their needs and align solutions that drive value.
• Maintain accurate and up-to-date activity, pipeline, and forecasting within HubSpot CRM.
• Collaborate with internal teams (technical, marketing, and leadership) to deliver a seamless customer experience.
• Continuously develop product knowledge, including certifications in Dassault Systèmes or other vendor solutions.
• Stay proactive and persistent in follow-up to ensure opportunities move forward and customers stay engaged.
• Contribute to team success by sharing insights, best practices, and supporting overall sales initiatives.
• WHAT YOU NEED TO BE SUCCESSFUL:
• Bachelor's degree in Business , Engineering, or related field (or equivalent experience)
• 2-3 years of sales experience, including prospecting and closing business
• Strong ability to build relationships and earn trust with customers
• Self-motivated with strong problem-solving and critical thinking skills
• Excellent communication, organization, and follow-through
• Ability to collaborate effectively across teams to drive results

Requirements

• Experience selling CAD, engineering, or manufacturing solutions
• Familiarity with SOLIDWORKS or similar platforms
• Experience using HubSpot CRM
• Proven track record of generating pipeline and closing new business
• Experience with solution-based or consultative sales approaches
• PERKS OF WORKING AT CADIMENSIONS
• Competitive Compensation: $50,000 - $60,000 base salary plus commission
• Health Benefits: Medical, dental, and vision coverage, including a medical plan option where CADimensions pays 100%.
• 401(k) with Immediate Matching: Company match available with no waiting period, helping you start building for the future right away.
• Generous Time Off: Paid time off to recharge that increase every year, plus dedicated paid volunteer time so you can give back to causes that matter to you.
• Flexibility: Remote work environment with the ability to work where you're most productive.
• Growth Opportunities: The chance to develop your technical and business systems expertise while working closely with teams across the organization.
• Great Culture: A collaborative team environment recognized as a Great Place to Work, where people genuinely support each other and enjoy what they do.

Benefits

Additional Information

CUSTOMER SUCCESS SALES MANAGER At CADimensions, we believe great sales is about more than closing deals - it's about building trusted partnerships and helping customers solve real challenges. Our Customer Success Managers are at the forefront of that mission, connecting innovative technology with the people who need it most. We're looking for a driven, relationship-focused individual to grow and manage a portfolio of customers, uncover new opportunities, and deliver solutions that create real impact. This role is perfect for someone who is curious, resilient, and motivated by both winning new business and helping customers succeed long-term.

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