Sr. Revenue Operations Lead

Responsibilities

• Own and continuously improve the end-to-end sales operations process, from quote creation through closed-won, ensuring the revenue engine runs efficiently and predictably day to day.
• Identify and eliminate manual bottlenecks in the quote-to-cash process by designing and deploying intelligent automation and AI agents to handle routine pricing approvals and non-standard contract routing.
• Leverage AI-driven analytics to proactively surface deal risks and pipeline inefficiencies, moving beyond manual reporting to predictive, insight-led forecasting.
• Audit existing sales workflows to identify 'administrative tax'-manual tasks that can be offloaded to AI agents.
• Lead Deal Desk support, serving as the primary point of contact for the sales team on deal structuring, pricing approvals, non-standard terms, and quote-to-close escalations.
• Design and run the renewals management process, tracking upcoming renewals, coordinating with sales and customer success, and minimizing churn and revenue leakage.
• Act as a strategic advisor to Sales Leadership, proactively identifying friction points in the revenue cycle and recommending structural changes to improve sales velocity and conversion rates.
• Conduct closed-won analysis to identify trends in deal velocity, win rates, discounting, and deal composition, translating findings into process and pricing recommendations.
• Manage software and entitlement provisioning, ensuring customers receive correct access and licenses promptly upon closed-won in line with their contracted terms.
• Document and map all core revenue operations processes, creating clear, repeatable playbooks, SOPs, and workflows that scale with the business.
• Partner cross-functionally with Sales, Finance, Customer Success, and Legal to align operational processes, resolve handoff gaps, and drive continuous improvement across the revenue cycle.

Requirements

• 5+ years of experience in Revenue Operations, Sales Operations, or Deal Desk, ideally in a B2B SaaS environment.
• Hands-on experience administering CRM systems, including deal pipelines, properties, workflows, and reporting (HubSpot experience strongly preferred).
• Direct experience with administering CPQ platforms for quoting and order management (DealHub experience strongly preferred).
• Experience using AI tools to enrich sales data, automate meeting intelligence, and streamline pipeline management, and enforce deal hygiene.
• Experience using workflow orchestration tools like Workato, Zapier, or native AI-agent frameworks.
• Proven experience managing renewals processes end to end, with a track record of reducing churn and protecting recurring revenue.
• Strong understanding of the full quote-to-cash and deal lifecycle, including pricing, approvals, contracting, and provisioning.
• Success communicating cross-functionally with global stakeholders in Sales, Finance, Customer Success, and Legal located in different geographical locations.
• Excellent documentation and process-mapping skills, with the ability to turn complex workflows into clear, repeatable SOPs and playbooks.
• Strong analytical skills, comfortable working with pipeline and revenue data to surface insights and drive decisions.
• Excellent communication and stakeholder-management skills, able to work effectively across Sales, Finance, Customer Success, and Legal.
• High attention to detail and a commitment to data integrity, accuracy, and operational rigor.
• SEON Technologies collects and processes personal data in accordance with applicable data protection laws. If you are a European Job Applicant see the privacy notice for further details.

Benefits

Additional Information

SEON is the command center for fraud prevention and AML compliance, helping thousands of companies worldwide stop fraud, reduce risk and protect revenue. Powered by 900+ real-time, first-party data signals, SEON enriches customer profiles, flags suspicious behavior and streamlines compliance workflows - all from one place. SEON provides richer data, more flexible and transparent analysis, and faster time to value than any other provider on the market. We've helped companies reduce fraud by 95% and achieve 32x ROI, and we're growing fast, thanks to our partnerships with some of the world's most ambitious digital brands like Revolut, Wise, and Bilt.

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