Risk Analyst (Worker's Compensation) - Austin Human Resources

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About This Position Austin Human Resources is committed to supporting a safe, equitable, and high-performing workplace for all City of Austin employees. Through strategic partnership, data-driven practices, and a focus on continuous improvement, the Risk & Safety Division provides citywide leadership in managing risk, reducing injury, and strengthening organizational resilience. We are seeking a knowledgeable and service-oriented Risk Analyst to support the City's Workers' Compensation Program. This position plays a crucial role in ensuring effective claims management, regulatory compliance, and timely coordination among departments, the City's Third Party Administrator (TPA), and other external partners. The Risk Analyst serves as the primary liaison for assigned departments, offering technical guidance, oversight, and analytical support to Department Workers' Compensation Representatives (DWCRs). The purpose of this position is to support the City's Risk Management program with a primary focus on the oversight and administration of the Workers' Compensation Program and Third Party Administrator (TPA). This includes monitoring TPA performance, ensuring compliance with Texas Workers' Compensation laws and City policies, performing analytical functions such as interpreting loss runs and claims data, and identifying trends that inform decision making. The position also serves as a key liaison between departments, the TPA, and medical management partners while supporting broader citywide risk management initiatives and strategies. In this role, you will evaluate claim activity, monitor TPA performance, identify trends in loss data, and help drive interventions that reduce injury frequency, claim severity, and overall program costs. You will also provide training, facilitate claim review meetings, and support departments in navigating complex case management issues. If you are committed to improving the employee experience, strengthening program consistency, and advancing a culture of safety and accountability, we invite you to apply and help support the City of Austin's mission to protect and empower its workforce. Job Description: Risk Analyst Purpose: Under general supervision, develop, administer, and implement risk management programs within one or more departments or Citywide. Duties, Functions and Responsibilities: Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Conducts analysis of potential risks to the City and recommends risk management techniques and actions minimizing or transferring exposures and financing losses. Coordinates property and casualty insurance programs and recommends changes in policy forms, coverage, and deductibles. Coordinates property loss control engineering. Researches industry best practices and writes requests for proposals to secure the services for self-insurance and risk management functions. Evaluates, identifies, and recommends solutions for existing programs, including monitoring the implementation of agreed upon solutions until problem resolution. Develops and implements systems and procedures to ensure that vendors are in compliance with all contractual provisions. Compiles and analyzes self-insurance and/or premium costs, industry and reserve trends and benchmarks, performance-based incentives, and statistical data. Provides recommendations for new initiatives and program improvements. Plans, designs, develops, implements, and evaluates programs within area of specialization for Citywide use. Analyzes contracts between the City and outside vendors and determines the scope and provisions of all insurance coverage and provisions required by the City. Develops, implements, and conducts training and/or group meetings to collect or distribute information. Provides consulting to departments and the public on insurance coverage reviews, interpretations of coverage, property and liability exposures, and causes of loss. Completes property valuations (physical appraisals) for insurance and participates in discussions with departments and carriers to evaluate findings. Responsibilities - Supervisor and/or Leadership Exercised: May lead and train others. Knowledge, Skills, and Abilities: Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of risk management technique and practices. Knowledge of Commercial Property and/or Casualty insurance policies. Knowledge of Federal, State, and Local laws and ordinances governing commercial insurance and/or risk management techniques. Knowledge of City practices, policies, and procedures. Skill in oral and written communications. Skill in handling multiple tasks and prioritizing. Skill in using computers and related software. Skill in data analysis and p

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