Salesforce Platform Administrator

About the role

Finning Canada is looking for a Salesforce Platform Administrator to support and enhance our Salesforce environment within a Tier 3/4 support model. This role is perfect for an admin who thrives at the intersection of automation, problem-solving, and light development. You'll build scalable solutions, resolve production issues, and apply targeted Apex/LWC enhancements when declarative tools reach their limits. You'll play a key role in keeping the platform stable, improving processes, and driving smarter, AI-enabled support operations. Job Description:

Responsibilities

• 🔧 Platform Administration & Configuration
• Manage users, roles, profiles, permission sets, and security models
• Configure and maintain custom objects, validation rules, approvals, and Lightning pages
• Build and optimize advanced Flows and automation frameworks
• ⚙️ Automation & Light Development
• Design scalable solutions using Flow and platform tools
• Build and maintain lightweight Apex (classes, triggers, test classes) and SOQL
• Support basic Lightning Web Components (LWC) where needed
• Identify opportunities to leverage AI-driven automation
• 🚨 Production Support & Continuous Improvement
• Troubleshoot and resolve production incidents and data issues
• Execute controlled configuration and metadata changes
• Contribute to root cause analysis and preventative solutions
• Partner with Tier 2 teams on runbooks and knowledge transfer
• 🤝 Collaboration & Enablement
• Work across teams to drive best practices and process adoption
• Provide training, documentation, and guidance to users
• Stay current on Salesforce releases and recommend platform enhancements
• What You Bring:
• ✅ 2+ years of Salesforce Administration experience (enterprise environment)
• ✅ Strong expertise in:
• Salesforce Flow (advanced)
• Configuration (objects, validation rules, approvals, security)
• ✅ Hands-on experience with:
• Apex (basic-intermediate)
• SOQL
• Exposure to Lightning Web Components (LWC)
• ✅ Experience supporting production environments (incident resolution, RCA)
• ✅ Strong communication skills with experience training and influencing stakeholders
• ✅ Experience with integrations and/or automation tooling
• ✅ Degree in Computer Science, Information Systems, or equivalent experience

Requirements

• An admin-first professional with strong technical curiosity
• A problem solver who enjoys working in a support + continuous improvement environment
• Someone who takes ownership, works independently, and looks for smarter ways to improve systems
• Salesforce certifications ( Administrator, Platform App Builder )
• Experience with AI automation / Salesforce Einstein
• Exposure to DevOps or deployment tools
• Why Finning:
• At Finning, you'll join a company that combines industry leadership with a strong people-first culture .
• 🌍 Work for a market leader - part of the world's largest Caterpillar dealer network
• 🚀 Make an impact - your work directly supports critical operations and frontline teams
• 🤝 Collaborative culture - partner with teams across Canada in a supportive environment
• 📈 Grow your career - access to learning, certifications, and development opportunities
• ⚙️ Work on meaningful tech - contribute to modern Salesforce solutions, automation, and AI initiatives
• 🏡 Flexible work model - hybrid setup that balances in-office collaboration and remote focus time

Benefits

Additional Information

Company: Finning International Inc. Number of Openings: 1 Worker Type: Permanent Position Overview: Salesforce Platform Administrator (Apex/Automation Focus) 📍 Edmonton or Calgary, AB (Hybrid - 3 days/week in office) 🕒 Permanent | Full-time

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at finning? Share your experience