PSR Lead - OBGYN

Responsibilities

• Reviews department work schedules to ensure that all scheduled employees are present during their scheduled shift. Schedules staff for sufficient coverage at assigned site(s). Notifies supervisor if there is a staffing shortage.
• Leads daily workflow processes. Serves as point person for daily workflow for PSRs, supervisor and physicians at site(s).
• Assists staff with handling work-related concerns/issues.
• Monitors performance of staff in order to ensure work is carried out in accordance with established policies. Alerts supervisor of staff infractions in accordance with policies and procedures.
• Responsible for daily audit of charges, over-the-counter payments and bank deposit reconciliation.
• Answers telephone calls, determines nature of calls, takes and relays messages, and responds to routine inquiries following established procedures.
• Greets patients and patient families arriving for scheduled appointments. Registers patient by obtaining pertinent information such as name, demographic data, insurance coverage, etc. according to established procedures. Enters information into computer system.
• Verifies insurance eligibility and advises patients of covered benefits. Requests and reviews managed care referrals and ensures that services provided are within scope of authorization.
• Enters physician scheduling templates to meet system guidelines, updates/edits as needed due to time off requests or other changes such as meeting attendance requirements.
• Depending on office site, may be point person for billing questions.
• Performs next day preparation for the office including chart preparation, pre-registration, appointment confirmation and payment request.
• Performs other duties as assigned such as maintaining patient files, photocopying documents and materials, answering routine questions regarding procedures or examinations, as so forth.

Requirements

• High school diploma or GED - Required
• Minimum of 1 year business office or clinic experience - Required
• Previous insurance and managed care experience - Preferred
• Benefits (For full time or part time positions):
• Career Pathways to Promote Professional Growth and Development
• Various Medical, Dental, Pet and Vision options
• Tuition Reimbursement
• Free Parking
• Wellness Program Savings Plan
• Health Savings Account Options
• Retirement Options with Company Match
• Paid Time Off and Holiday Pay
• Community Involvement Opportunities
• When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.
• Please explore our website ( www.endeavorhealth.org ) to better understand how Endeavor Health delivers on its mission to "help everyone in our communities be their best".
• Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.
• At Endeavor Health, we are united by a shared commitment to working together to create a culture of connection and belonging-each of us bringing different skills and experiences as we deliver safe, seamless, and personal care. Ever

Benefits

Additional Information

Hourly Pay Range: $21.08 - $31.62 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors. Position Highlights: Position: PSR Lead Location: 932 Lake Street Oak Park Full time 40hrs Hours: M-F 7:45a-4:15p. Hours may vary Required Travel: Yes Elmhurst

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