Assistant Branch Manager

Responsibilities

• Reporting to the Branch Manager and carrying out Branch Manager duties in his/her absence
• Ensure corporate deliveries / collections meet high levels of service, checking in damage
• Ensure very high levels of customer service is being provided by all Desk Staff and feedback to staff and management on areas for improvement
• Be aware of all requirements for vehicles during the day and to plan for the days/weeks ahead.
• Be aware of general fleet activity by using available fleet reports and discussions with the fleet department and Cluster manager
• Overseeing CSR's responsibilities and targets to ensure work is being carried out correctly. Holding staff accountable when necessary.
• Setting internal sales targets and internal sales targets for CSR's and following up/holding staff accountable.
• Ability to identify Corp Sales Opportunities and work with the Branch Manager to target Corp Sales opportunities within the local area.
• Day to day operations/processes including deliveries, impros, utilisation, following up overdues, pre-closes and RCR bookings for garages
• Liaise daily with valeting staff to ensure the smooth running and manning of this important area.
• Ensure the daily payments reports are correct and necessary reporting completed
• Customer invoicing requests
• Ensure all Servicing and Maintenance are completed and reach the required standards
• Ensure all safety checks are in place and audit cars daily to meet agreed criteria
• Ensure that all staff adheres to the safety and operations rules and procedures without exception.
• Responsible for own health and safety and that of work colleagues
• Carrying out audits to ensure the standards are kept up to the highest compliance
• In addition to the above, employees are required to carry out any reasonable request to perform duties as may be reasonably required within the scope of the job title.
• Your Skills:
• 3rd Level relevant Qualification would be advantageous but not obligatory.
• 2 years Supervisor/assistant manager experience would be advantageous
• Intermediate level of Excel and Word required
• Excellent organisation and interpersonal skills
• Ability to work on own initiative
• Team Player
• Full clean driving license
• Why Choose Europcar?
• **Europcar Mobility Group are an equal opportunities employer and committed to providing equal employment opportunities for all qualified persons **
• We welcome and encourage applications from individuals of all backgrounds, experiences, and abilities, regardless of race, ethnicity, gender reassignment, nationality, sexual orientation, age, disability status, religion, or a

Benefits

Additional Information

Europcar Mobility Group At Europcar Mobility Group , our purpose is to help to change the way you move. We are guided by our core values: We are happy to help , We embrace change , We take responsibility , We act with respect and We move as one . Our culture is built on valuing the contribution and diversity of our team where every individual is treated with dignity and respect. Acting with respect is at the heart of everything we do, and we are fully committed to creating a workplace where differences are celebrated and everyone feels empowered to contribute their unique perspectives. Job Description Assistant Branch Manager Limerick. We have an exciting opportunity to join our Team at our Limerick branch for Assistant Branch manager. Reporting to the Branch Manager, this a dynamic and varied role encompassing all different aspects of branch operations. The successful candidate will manage all areas of the branch focusing heavily on sales, profitability, staff development and foster a positive environment to ensure customer satisfaction and proper branch operation. The candidate will have a hands on approach and will be committed to the expansion and success of the business by implementing strategies that increase productivity and enable sales target achievement.

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