Customer Service Representative Opportunities

About the role

We're Kogan.com, Pioneers of eCommerce in Australia. At Kogan.com we offer rewarding careers, where you build your skills, are mentored by the best in the industry and get to share your expert knowledge in an innovative Company where your ideas and opinions count. You get to solve really important challenges to drive eCommerce's future, and get to do it with a great team culture and benefits! Join Kogan.com to master your craft, do your best work, make a real difference and work with the best. At Kogan.com, your work will have an immediate impact on transforming the Australian and New Zealand retail environment. Heads up! Kogan.com is a fast-paced business - our vacancy close dates are subject to change. We will assess applications as they are received, so don't wait to apply! All new Kogan.com team members are required to undergo a National Police Record check and must have full-time Australian working rights

Additional Information

We're looking for customer-centric and solutions-focused team members to help drive the Kogan.com experience! Our Customer Care team is our direct eyes and ears to our customers, and the feedback that they receive helps us to constantly improve the Kogan.com customer experience. By striving to make every customer experience a positive one, they're able to facilitate the growth of our business! In this role, you'll be responsible for delivering an outstanding customer experience by resolving queries, supporting best practice, and acting as a strong advocate for our customers. Whether you're a recent graduate to kick off their career or have a passion for tech and exceptional customer experiences, this is a fantastic role to work within a dynamic, fast-paced and innovative space and be part of an iconic, ASX listed eCommerce business! To apply Express your interest in this opportunity by uploading your CV and Cover Letter, outlining your interest in the position and how you think you can help grow the Kogan business. Hot tip, generic Cover Letters won't cut it here! Stand out with an application that shows a deep knowledge of the Kogan.com business and how we operate, to allow yours to be looked upon more favourably. Innovative thinking got our business to where it is now, so it makes sense that we look for like-minded problem solvers! As a first step to our process, all new candidates will be sent testing, so be sure to keep an eye out for it!

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