Patient Care Coordinator

Requirements

• Education: High School diploma or equivalent is required.
• Experience: 2 years of office experience is preferred.
• Customer Service: 2 years of customer service experience is preferred.
• Technical Skills: Proficiency in MS Office is required.

Benefits

Additional Information

Patient Care Coordinator - Creston/Osceola, Iowa Hourly rate - $18.00 + bonus At Beltone, we are passionate about delivering the gift of hearing. As a Patient Care Coordinator, you change our patients' lives by providing an exceptional hearing healthcare experience. Our success is attributed to a collaborative work environment where patient needs always come first. and employees are empowered! Highlights Administrative Support: Perform general office duties and assist the Hearing Care Practitioner (HCP) with the patient process. Scheduling Mastery: Utilize the scheduling system efficiently to maximize testing opportunities in the office. Patient Outreach: Actively contact current, past, and potential patients through identified sources and track/report appointment results. Marketing & Community Engagement: Collaborate with the HCP to develop local marketing and sales activities, aiming to build community relationships and generate referrals. Professional Communication: Answer incoming phone calls and messages professionally, ensuring timely follow-up with patients. HIPAA Compliance: Process and document clinic forms accurately to ensure compliance with HIPAA and state laws (e.g., patient records, financial forms, and insurance contracts). Financial Management: Reconcile cash balance and manage accounts receivable and payable, including making bank deposits. Welcoming Environment: Maintain a clean and inviting office and work environment.

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