Vice President, Investor Operations

About the role

Ares Management is seeking a Vice President to join our Investor Operations team in New York. Investor Strategy & Solutions is expanding its team to support the firm's strategic objectives related to fundraising and client service. This role will assist with bridging the gap between our business and technology teams, ensuring seamless communication and collaboration. The ideal candidate will also have experience with business intelligence tools like Power BI, be familiar with popular coding languages, and be comfortable presenting to senior management. Ares is a flat, flexible, and dynamic organization. The firm fosters a culture of collaboration, entrepreneurialism, integrity and partnership, both internally amongst colleagues and externally amongst clients and other stakeholders. The Ares team operates with a growth mindset, communicates transparently, and cultivates a high-performance and results-oriented environment. REPORTING RELATIONSHIP Reports to: Partner, Head of Investor Operations PRIMARY FUNCTIONS AND RESPONSIBILITIES Provide coordination and act as the primary point of contact between the business group and Technology teams. Facilitate clear and effective communication to ensure mutual understanding of goals, requirements, and timelines. Translate business needs into technical requirements and vice versa. Coordinate with cross-functional teams to ensure project milestones are met. Monitor project progress and adjust plans as necessary to meet objectives. Manage new feature testing and communication between business and technology teams. Design and develop Power BI dashboards to provide actionable insights. Analyze data to identify trends, patterns, and opportunities for improvement and present data findings and recommendations to senior management in a clear and concise manner. Utilize programming languages (e.g., Python, SQL, R) and AI code-assist tools to create advance data analysis and automate tasks. Stay updated with the latest technology trends and tools to enhance project outcomes.

Requirements

• Education:
• College graduate with a major in Computer Science, Information Technology, or General Business preferred, with outstanding academic record
• General Requirements:
• Proven experience in a liaison role between business and technology teams.
• Strong project management skills with a track record of successfully delivering technology projects.
• Proficiency in Power BI and experience in creating dashboards and reports.
• Knowledge of programming languages such as Python, SQL, and R.
• Excellent communication and presentation skills, with the ability to convey complex information to senior management.
• Strong analytical and problem-solving abilities.
• Experience & Skills Required:
• 7-10 years of experience in technical project management or similar disciplines including product management at a leading technology company
• Experience with Business Intelligence tools (e.g., Tableau, PowerBI, Einstein Analytics)
• Experience using coding languages (e.g., R, SQL, Python)
• Proficiency with a CRM and managing CRM data. Experience with Salesforce is a plus.
• Competencies with Microsoft Office, Excel and handling big data
• Experience working with alternative asset classes is a plus, but not required
• Reporting Relationships

Benefits

Additional Information

Over the last 20 years, Ares' success has been driven by our people and our culture. Today, our team is guided by our core values - Collaborative, Responsible, Entrepreneurial, Self-Aware, Trustworthy - and our purpose to be a catalyst for shared prosperity and a better future. Through our recruitment, career development and employee-focused programming, we are committed to fostering a welcoming and inclusive work environment where high-performance talent of diverse backgrounds, experiences, and perspectives can build careers within this exciting and growing industry. Job Description

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