Lead Account Manager

Responsibilities

• Build and maintain strong relationships with senior decision makers and influencers across assigned global accounts.
• Conduct regular strategy meetings with client leadership to understand needs and align them with Nasdaq's solutions.
• Create demand for Nasdaq's products and services through impactful presentations and strategic conversations.
• Analyze client data and sales reports to identify risks, opportunities, and drive retention strategies.
• Collaborate with senior Account Managers to ensure consistent client satisfaction and revenue growth.
• Required Qualifications
• Bachelor's degree in Business, or a related field, or equivalent practical experience.
• 10+ years of experience in account management, client success, or sales within a global or regulated industry.
• Strong ability to influence stakeholders, develop scalable solutions, and lead cross-functional initiatives.
• Clear communicator with experience in collaborative, matrixed environments.

Requirements

• Advanced degree or certification (e.g., MBA, PMP).
• Experience in capital markets, fintech, or regulated industries.
• Exposure to global teams and cultural nuances in cross-border collaboration.
• Spanish language proficiency.
• This position will be located in Sao Paulo, Brasil and offers the opportunity for a hybrid work environment at least 3 days a week in-office, subject to change, providing flexibility and accessibility for qualified candidates.
• Come as You Are
• Nasdaq is an equal opportunity employer. We welcome applications from candidates of all backgrounds and identities.
• We ensure that individuals with disabilities are provided with reasonable accommodation throughout the hiring process.
• Benefits & Rewards
• We offer a competitive, holistic rewards package that supports the well-being of our employees and their families.
• Actual compensation may vary based on factors such as skills, experience, education, training, and market location. In addition to base pay, Nasdaq offers a short-term incentive (bonus/commission) and long-term incentive (equity), where applicable.
• For more information, visit Nasdaq Benefits & Rewards Career Page .
• We are committed to fostering an inclusive workplace where diverse perspectives, experiences, and identities are valued and celebrated.

Benefits

Additional Information

Lead Client Success Management As a Lead Client Success Management reporting to our Regional Head of CSM, you'll play a critical role in strengthening long-term relationships with senior-level decision makers across global customer accounts, driving strategic engagement and increasing revenue. You'll thrive in this position if you're client-focused, strategic, and relationship-driven, have a global mindset, and bring a passion for technology and innovation to a fast-paced, high-impact environment.

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