Sr. Client Partner (Services Sales)

About the role

The Sr. Client Partner is a senior individual contributor within the Solution Delivery - Service Sales organization responsible for driving services revenue, solution strategy, and implementation readiness across complex enterprise customer engagements. As a trusted advisor to customers and internal stakeholders, the Sr. Client Partner partners closely with Sales, Solution Delivery, Customer Success, Alliances, Finance, and Legal teams to develop implementation strategies that accelerate customer value realization while supporting Eightfold's growth objectives. The Sr. Client Partner owns the full professional services sales lifecycle from discovery and solution strategy through estimation, Statement of Work (SOW) creation, commercial negotiation, and deal closure. This role ensures that services engagements are strategically aligned, commercially sound, operationally executable, and positioned to achieve successful customer outcomes. As one of the most experienced members of the Services Sales organization, the Sr. Client Partner also provides mentorship, guidance, and subject matter expertise to peers while contributing to the evolution of services offerings, sales processes, and go-to-market strategy.

Responsibilities

• Professional Services Sales & Solution Strategy
• Lead the Services sales process for new customer implementations, expansions, and transformation initiatives.
• Partner with Account Executives and customers to develop implementation strategies that support business objectives and product adoption.
• Facilitate discovery sessions to understand customer requirements, operating models, technical environments, and success criteria.
• Translate business and technical requirements into scalable implementation approaches and services solutions.
• Position Solution Delivery as a strategic enabler of customer outcomes and long-term platform value.
• Statement of Work (SOW) Development & Commercial Ownership
• Own the development, authoring, review, and negotiation of Statements of Work (SOWs) for customer engagements.
• Define project scope, assumptions, deliverables, milestones, implementation approach, staffing models, and success criteria.
• Develop effort estimates, resource plans, pricing models, and commercial structures that balance customer value, delivery feasibility, and profitability objectives.
• Lead services-related contract discussions and partner with Legal, Procurement, and customer stakeholders through negotiation and execution.
• Manage scope alignment throughout the sales cycle and ensure smooth transition into delivery.
• Support change requests and scope modifications as customer needs evolve.
• Deal Strategy & Cross-Functional Leadership
• Serve as the primary Services Sales advisor for strategic opportunities and complex enterprise deals.
• Partner with Solution Delivery leaders to validate implementation approaches, staffing assumptions, and execution readiness.
• Collaborate with Customer Success teams to identify adoption risks, expansion opportunities, and services-led value acceleration initiatives.
• Support partner-led and co-delivered engagements through joint planning, solution validation, and services strategy alignment.
• Act as a trusted advisor to internal stakeholders throughout the deal lifecycle.
• Forecasting, Financial Performance & Operational Excellence
• Maintain accurate services pipeline, bookings forecasts, and opportunity tracking within CRM systems.
• Drive forecast accuracy through disciplined opportunity management and proactive risk identification.
• Ensure engagements align with pricing guidelines, marg

Additional Information

Eightfold is a global leader in an AI-native enterprise talent platform , trusted by the world's largest & most respected Fortune 500 organizations. Our platform is built from the ground up, operating at scale across Azure and AWS, deployed in multiple regions globally, including IL4-compliant environments for the US Government, supporting users in 100+ countries and 30+ languages. Today, Eightfold is at the forefront of agentic AI, delivering intelligent agents that actively drive outcomes across hiring and talent workflows, while much of the industry is still experimenting with prototypes. Backed by over $410M in funding and valued at $2B+, we are defining the next era of agentic talent systems. What sets Eightfold apart is not just the technology & our mission, but the team behind it. We are a deeply technical, execution-driven organization that values ownership, collaboration, and high standards. Our engineers, product leaders, and go-to-market teams work closely together - in person and across functions - to build systems that scale in the real world. If you're excited to work on hard problems, move with urgency, raise the bar every day, and help build agentic systems that transform how the world works, Eightfold is the place to do it.

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