Clinical Director-Adult Residential Program

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Lightfully Behavioral Health is a growing leader in mental health treatment providing high-quality, evidence-based treatment and innovative, compassionate care focused on total wellness for those struggling with mental health conditions. Lightfully provides treatment on a full continuum of care including residential, partial hospitalization, intensive outpatient, and virtual services. With current communities providing best-in-class care in Southern California markets, Lightfully is positioned for dynamic and high-paced growth. Welcome to a behavioral health services company unlike those that have come before it. One where leaders believe in the healing and nourishing quality of compassion both in treating clients and caring for our people. A safe place to bring your whole self to work and infuse a bit of your own magic into what you do every day. The Lightfully Shining Commitments reflect our commitment to these principles and encourages our staff to deliver exceptional performance through their authenticity, bravery, and grit. We believe that great things can happen when we create space for people to light fully . Job Summary: Lightfully is seeking a Director of Clinical Operations or Associate Clinical Director for an adult residential mental health facility. This role is responsible for the day-to-day management of the site's clinical operations and program-level performance. This includes performance across clinical, team, growth, and financial objectives. This position requires consistent, regular in-person presence at the facility assigned. Face-to-face supervision, milieu management, and in-person consultation during business hours is a requirement of the role. This position can serve as the Administrator and/or the Program Director of their assigned facility. As the Administrator and Program Director, this position must be at least 18 years of age, be on the premises the number of hours necessary to manage and administer the treatment program of the facility in compliance with regulations. For Director of Clinical Operations only: providing clinical supervision is a requirement of this role and requires that you meet the minimum qualifications of CA BBS supervisor. See below qualifications for more detail regarding role-level and requirements. Major Responsibilities: Upholds and maintains the vision, mission, and company values (i.e., Lightfully's Shining Commitments). Leads site-level teams to achievement of goals in key areas of the business: Clinical Provides leadership and day-to-day management of the site's clinical operations; leads team to achieve key clinical performance indicators. Ensures fidelity to the clinical model through supervision of clinical staff. Partners with other departments and corporate leaders to implement quality initiatives and clinical training. Achieves optimal client lengths-of-stay metrics, including facilitation of client admissions and transitions within levels of care. Works with Compliance to ensure safety and compliance with all governing bodies and internal policies and procedures. Responsible for client treatment experience at specific site. Oversees treatment team to ensure clinical excellence and the delivery of appropriate clinical interventions. Financial Responsible for meeting monthly budget targets. Manages labor (adherence to labor model) and other variable expenses. Participates in monthly operating review for region, with executive leadership team. Team Oversees hiring, performance management, and job leveling for site-level positions. - Provide supervision, support and coaching to employees. Other management activities include (but are not limited to): Interviewing, hiring, goal development, onboarding and ensuring continuous training requirements and compliance items are met. 1:1 and team meetings to discuss successes, challenges, new projects, innovations, company changes, etc. Timely coaching and disciplinary action (delivery and documentation), as needed Completing performance reviews for employees within company designated timeframes Maintain employees' timecards in the Payroll system, ensuring the correct hours are accounted for, overtime is managed, and paid-time off requests are promptly addressed. Ensures resolution of complaints, grievances, and disciplinary actions at the site-level. Optimizes employee engagement, retention, and turnover at the site-level. Ensures site-level teams are onboarded and trained effectively. Provides "on-call" coverage as needed within their program(s). When serving as the Administrator of the facility, this position is responsible for: Development of an administrative plan and procedures to define lines of responsibility, workloads, and staff supervision. Recruitment, employment, and training of qualified staff, and termination of staff. Growth Accomplishes metrics related to ADC, inquiries, and admissions. Drives site-level census growth in partnership with Marketing, Out

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