Housekeeping Manager
ExternalPrepare for this interview
EliteAI-generated questions, company research, and talking points tailored to this role
Responsibilities
- Oversees daily assignments of duties of Housekeeping staff while analyzing room turns and making staff or procedural adjustments as necessary.
- Develop, implement, and maintain housekeeping standards and procedures to ensure cleanliness and organization throughout the hotel.
- Interview and select all departmental line level colleagues.
- Maintain optimal housekeeping staffing levels to ensure peak performance and supervision.
- Ensure smooth, efficient, and cost-effective operations, including labor management and inventory control.
- Coordinate departmental activities with other hotel departments to maintain overall cleanliness.
- Coordinate special projects related to housekeeping as directed by the Director, Housekeeping.
- Keep leadership informed of significant departmental updates and activities.
- Oversee the 3rd party uniform and laundry services.
- Hold regular team meetings to share essential operational information and address guest concerns.
- Evaluate team member performance, identify areas for improvement, and mentor team members and leaders to aid in their advancement.
- Perform other duties as assigned.
- Your Experience Includes :
- Bachelor's degree or relevant work experience required.
- Minimum of two (2) years housekeeping experience in hotel hospitality and minimum of two (2) years housekeeping or guest service leadership experience required.
- Previous experience with Opera Property Management System preferred.
- Ability to develop and maintain effective operating and control processes designed to attain maximum operating efficiency while ensuring adherence to established guest satisfaction criteria.
- Ability to stand for long periods of time required.
- Ability to push, pull, and lift items weighing up to 25lbs.
- Ability to work weekends, evening, holidays as necessary/required.
Requirements
- A passionate hospitality professional with a proven track record in housekeeping management.
- Detail-oriented and proactive, with a strong focus on maintaining high standards.
- A confident leader who thrives in fast-paced environments and communicates effectively.
- Dedicated to enhancing both guest and team member experiences.
- Committed to upholding excellence in cleanliness and operational efficiency.
Benefits
Additional Information
Live! By Loews-Arlington, TX treats guests to an unprecedented upscale experience that blends sports and entertainment with first-class hospitality and superior amenities. Ideally positioned between the new Texas Rangers' ballpark and Dallas Cowboys' Stadium, the 302-room hotel boasts an infinity-edge pool, a rooftop terrace and floor-to-ceiling windows that offer sweeping views of the Arlington Entertainment District. Who We Are : Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here ; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.
Your Match
How well this role fits your profile.
Company Intel
What employees say
Worked at loewshotels? Share your experience