(Senior) Quality Manager (m/f/d), T&HS EMEA

Responsibilities

• Customer Quality Complaints - lead the team to reduce complaints by improving root cause resolution, addressing systemic issues, and enhancing response times.
• Ingredion Performance System (IPS) Enablement - guide and sustain IPS pillars, ensuring safety and quality requirements, training compliance (regulatory/customer), and alignment with regional IPS strategy.
• Adherence to Quality Standards - ensure all plant activities meet Ingredion, certification body, customer, and legal requirements with focus on food safety and doing things right the first time.
• Team Leadership - Lead QA/QC across plants and third parties; and ensure laboratory teams standardize and execute quality methods for consistent, trusted results.
• Quality Certification - ensure compliance with all certification requirements, including FSSC22000, across all EMEA production sources and third parties.

Requirements

• Education & Experience - Bachelor's degree in Quality, Engineering, Science or Food Technology (postgraduate preferred); minimum 8 years in a leadership role with experience in QA/QC, manufacturing, engineering, CI, Quality Analytics, or Supplier Management.
• Technical Expertise - strong knowledge of GMPs, auditing, sanitation, food regulations, pest control, product safety; skilled in data-driven decision making, advanced statistical techniques, and implementing standards to improve quality, lead times, inventory, complexity, and costs.
• Leadership & Skills - proven leadership abilities; able to lead through influence, simplify complexity, and align stakeholders; organized, detail-oriented, and customer-focused, balancing quality standards with business impact; strong communication and cross-cultural collaboration skills.
• Certifications & Tools - proficiency in IPS, ISO 9001/17025, HACCP, GFSI schemes (FSSC 22000/BRC/IFS/SQF), Halal, Kosher, Organic, Six Sigma or Lean Manufacturing.
• Languages - fluent in English and German (written and spoken).
• A decisive leader who empowers quality teams and builds trust.
• Comfortable managing complexity while balancing strategy and execution.
• Collaborative across cultures, functions, and external partners.
• Data-driven with strong problem-solving and improvement focus.
• A quality advocate who ensures compliance while supporting business goals.
• Growth-minded, driving best practices and continuous improvement.
• Resilient and adaptable in leading through change.
• Why Join Ingredion?
• Discover why Ingredion is the ideal place to advance your career with our exceptional rewards and benefits package designed to help you thrive. Create the future with us and enjoy:
• Flexible Work Arrangements - We value flexibility to support you both professionally and personally within a 37-hour work week
• Total Rewards Package - Competitive salary and performance-based pay recognizing your contributions to our success
• Generous Vacation Policy - Take advantage of 30 vacation days each year, plus two additional holidays on Christmas Eve and New Year's Eve
• Comprehensive Benefits & Wellness Support - Access health benefits, EGYM Wellpass Membership, savings plans, and resources for your well-being, plus perks like a Profi Ticket, free parking, and secure bicycle accommodations.
• Career Growth - Learning, training, and development opportunities.
• Employee Re

Benefits

Additional Information

About Ingredion: Join Ingredion, where innovation impacts lives worldwide! Without even realizing it, you've experienced our work in your favorite chocolate, your pet's food, the paper you write on, and your everyday snacks. As a global powerhouse across more than 60 industries, we harness the potential of natural ingredients to transform lives. Whether you're just starting your career or bringing years of experience, there's a place for you here to make a real difference. Be part of our team that values a wide range of perspectives and is committed to shaping a better world with every product we create. Location: Hamburg Direct reports: 3 Scope: Europe Workplace type: Hybrid Are you a quality leader who thrives on driving excellence across diverse teams and regions? The (Senior) Quality Manager (m/f/d) reports to the Senior Director Operations Texture & Healthful Solutions EMEA and leads Europe's internal and external quality teams, working with third parties and tollers to ensure all products distributed in EMEA comply with government regulations as well as customer and company quality standards. You will empower teams to deliver safely, consistently and cost effectively while driving continuous improvement in compliance, audits, customer satisfaction and key quality metrics.

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at ingredion? Share your experience